Sales Associate

Role Overview

As a Sales Associate at Vhernier Group in Dubai, you will oversee a sales channel such as direct sales, online sales, or retail sales. Your core responsibility will be to craft and execute channel sales strategies aligned with the company’s business goals. You will be tasked with identifying fresh business opportunities, setting performance targets, and tracking metrics to ensure sales objectives are met or exceeded. Building and maintaining strong partnerships with channel partners will be critical, alongside negotiating contracts and delivering training and support to empower effective selling of the company's products and services.

Key Responsibilities

• Design and implement relationship management plans targeting complex customer accounts, establishing connections with key decision-makers and influencers to facilitate effective communication and resolution of issues.
• Prepare and conduct sales calls with clear objectives, delivering customized presentations based on the interests and needs of customer stakeholders, collecting pertinent data and securing consensus on customer requirements.
• Expand personal business networks and represent the organization at industry events to gather market insights and boost the company’s visibility and reputation.
• Configure sophisticated product and service solutions tailored to mid- to long-term customer needs, collaboratively crafting contractual terms, delivering solution presentations, and negotiating agreements within set commercial limits or escalating deviations as needed.
• Lead negotiations on pricing and terms with strategic external partners and manage projects involving these aspects.
• Take ownership of specific business performance metrics to ensure alignment with strategic financial goals.
• Manage contract portfolios and oversee service-level agreement negotiations, planning and supervising activities linked to major contracts.
• Administer and maintain the CRM system within your purview, identifying improvement opportunities to enhance customer relationship management.
• Implement and monitor compliance management processes affecting specific external partners.
• Create educational courses on products to address training needs and enhance sales team performance.
• Serve as the team’s subject matter expert in technology, policy, regulations, or operations, maintaining up-to-date knowledge through ongoing professional development and participation in conferences and specialized media.
• Ensure adherence to the company’s diversity and inclusion policies in all activities.

Candidate Requirements

• Possess a Master’s degree or an equivalent level of education.
• Demonstrate extensive experience with the capability to manage most situations independently and provide guidance to others.
• Have prior experience supervising junior colleagues.

Additional Information

This role requires active participation in complex business situations, strategic decision-making, and leadership within a sales function focusing on channel management. The candidate must uphold highest standards of professionalism and compliance.