Quality Continuous Improvement Technician

Overview

The Quality Continuous Improvement Technician (QCI Tech) is pivotal in advancing ongoing quality enhancements in a bakery manufacturing setting. This role involves performing detailed quality inspections, documenting any discrepancies via systems such as iQMS and Cereboro, and partnering with the Continuous Improvement Engineering team to identify root causes of issues and assign responsibilities appropriately. The QCI Tech actively participates in Quality Huddles within the VQS framework to promote product quality advancements and employs Six Sigma techniques for analytical problem-solving. Collaborations extend across departments including R&D and Maintenance to implement effective solutions, maintain regulatory compliance, and elevate production quality.

Key Responsibilities

• Collaborate with bakery teams to drive continuous product quality improvements and monitor adherence to production recipes and ingredient standards.
• Perform inspections across raw ingredients, in-process products, and final packaged goods to verify conformity to quality criteria.
• Document quality checks and deviations meticulously using quality management tools, ensuring compliance with relevant food safety standards such as HACCP, CFIA, FDA, USDA, SQF, BRC, and GFSI.
• Support audit activities for internal and external assessments, maintaining readiness for certification processes.
• Engage actively in daily Quality Huddles to analyze sample data and address quality deviations through collaborative resolution efforts.
• Oversee food safety and sanitation controls through environmental monitoring, swab testing, and enforcement of allergen management and cross-contamination prevention protocols.
• Provide training to production personnel on Good Manufacturing Practices and quality standards, fostering team collaboration for new product launches and process enhancements.
• Conduct thorough investigations into quality defects and customer complaints, implementing corrective and preventive actions to mitigate repeat occurrences.
• Ensure labeling accuracy including allergens, ingredients, nutritional information, and packaging integrity, alongside conducting shelf-life evaluations.
• Develop expertise in Six Sigma techniques, achieving a Green Belt certification within the first year, and promote quality improvement best practices bakery-wide.

Skills and Qualifications

• Associate’s or Bachelor’s degree in Food Science, Engineering, Quality Management, or a related discipline.
• Minimum of two years’ experience in quality assurance or continuous improvement within food manufacturing environments.
• Strong analytical capabilities for root cause analysis and production data interpretation.
• Familiarity with food safety regulations and quality management software; Lean Manufacturing and Six Sigma knowledge preferred.
• Excellent organizational, communication, and problem-solving skills, with the ability to operate effectively in fast-paced, dynamic environments.

Additional Information

• Demonstrated competencies include flexibility, adaptability, strategic risk-taking, and effective collaboration emphasizing a team-first mentality.
• Leadership focus on inspiring team members, fostering inclusive environments, managing conflicts, and supporting professional growth.
• Commitment to innovation, continuous learning, and operational excellence aligned with customer-focused and results-driven approaches.

Compliance Note: This job posting reflects an active vacancy and confirms all hiring decisions are made by qualified human professionals without AI-assisted evaluation to ensure equitable and transparent recruitment.