Proposal Writer

About TELUS Health

TELUS Health is dedicated to enabling individuals to live their healthiest lives by harnessing advanced technology and focusing on personal uniqueness. As a global leader in health and well-being, including physical, mental, and financial wellness, TELUS Health strives to enhance outcomes for consumers, patients, healthcare providers, employers, and employees.

Team Overview

The Proposal & Bid Management team is a vital part of realizing TELUS Health's goal to provide the most comprehensive and empathetic health experiences globally. This collaborative, high-achieving unit develops impactful, client-focused proposals that facilitate meaningful partnerships and promote growth within our portfolio of health solutions.

Role Summary

As a Proposal Writer, you will be integral to driving the proposal process from the receipt of RFPs through to final submission. You will craft persuasive, compliant, and strategically aligned proposals that embody TELUS Health’s dedication to innovation and quality, partnering with sales, experts, legal, finance, marketing, and HR to narrate compelling stories that resonate with clients and help secure new business.

Responsibilities

• Manage the entire proposal development lifecycle, from evaluating RFP compliance to timely submission via electronic or physical means.
• Produce high-calibre, convincing responses to RFX and other solicitation documents, ensuring alignment with client requirements and TELUS Health capabilities.
• Design proposal frameworks, compliance checklists, templates, and assemble boilerplate materials such as resumes, biographies, certifications, and references.
• Compose customized responses to client queries, integrating winning themes with clear, engaging, and accessible content.
• Oversee daily proposal tasks including data gathering, review of inputs, task assignments, and draft monitoring to ensure deadlines are met.
• Coordinate proposal review sessions (pink, red, gold) to incorporate stakeholder feedback and uphold compliance with RFX and WPO frameworks.
• Collaborate with strategic account managers, subject matter experts, and corporate teams (legal, finance, HR, marketing) to refine content and develop effective win strategies.
• Conduct post-submission activities such as proposal closure, debrief sessions, gathering client feedback, and contributing lessons learned for continuous process enhancement.

Qualifications

• Bachelor's degree in English, Communications, Marketing, Business, or related field, or equivalent professional experience of 3 years or more.
• At least 2 years of proposal writing experience with a proven ability to handle multiple proposals concurrently.
• Skilled in collaborating with cross-functional subject matter experts and corporate stakeholders to generate technical and managerial content.
• Exceptional writing and editing capabilities, producing concise, compelling content with high attention to detail and adherence to deadlines.
• Proficient user of Microsoft Office Suite (Word, Excel, PowerPoint), with knowledge of document design and marketing principles.
• Strong project management skills capable of prioritizing, scheduling, and managing complex processes with multiple stakeholders.
• Solution-driven mindset comfortable in dynamic, high-pressure settings, paired with strong analytical and problem-solving skills.
• Excellent interpersonal and communication skills, effective both independently and collaboratively, with a foundation of integrity and dependability.

Additional Desirable Skills

• Competency in Spanish, Mandarin, or French languages.
• Experience using proposal management software or CRM systems.
• Background in healthcare, employee benefits, or technology industries.
• Familiarity with APMP (Association of Proposal Management Professionals) methodologies.
• Skills in graphic design or data visualization.
• Experience in managing formal color review stages.

Culture and Values

We are a customer-centric, purpose-driven team committed to innovation and positive societal impact. Our technology solutions enhance lives while our culture supports creativity and problem solving in a digital landscape. TELUS takes pride in fostering inclusivity and diversity, ensuring equal employment opportunities and accommodations for disabilities throughout the hiring process.

Recruitment Notice

Applicants consent that their information will be shared within TELUS Group’s Talent Acquisition teams and participating leaders involved in selection.