Office Support Associate

Role Overview

The Office Support Associate plays a key role in facilitating smooth operational support across various departments by providing essential clerical assistance and maintaining office environments.

Core Responsibilities

• Consistently exhibit a professional and supportive demeanor when assisting all company personnel.
• Provide proactive collaboration with fellow Office Support associates across different floors as needed.
• Ensure conference and training rooms are clean, organized, and ready prior to scheduled meetings or training sessions.
• Oversee pantry management including cleaning, organizing, upkeep of equipment, and maintaining stock.
• Anticipate pantry supply needs, verify delivery receipts, and ensure adequate stock levels at all times.
• Serve coffee and tea with courtesy to senior management, guests, and colleagues, including during meetings.
• Support receptionists and administrative assistants with various office duties and provide reception coverage as required.
• Coordinate with cleaning contractors to maintain cleanliness of office spaces and washrooms, utilizing checklists for consistent monitoring.
• Handle external errands such as visits to post office, banks, governmental and principal offices when assigned.
• Perform general office duties such as filing, laminating, binding, printing, copying, scanning, shredding, and document distribution.
• Organize repair and maintenance services for office equipment.
• Manage collection, sorting, and distribution of incoming and outgoing mail and parcels.
• Ensure that senior management offices are well-kept and orderly.

Skills and Competencies

• Proficient in basic Microsoft Office tools including Word, Excel, PowerPoint, and Outlook.
• Effective verbal and written communication skills in English.
• Strong understanding of hygiene, grooming, health, and safety regulations.
• Competent in general computer use and office equipment operation.

Qualifications and Experience

• High school diploma or equivalent is required.
• 1-2 years of relevant work experience, preferably in hospitality or food and beverage sectors.
• Clear communication skills to effectively interact with cleaning personnel, technicians, customers, and colleagues.
• Familiarity with hospitality standards is considered advantageous.