Meter Reader

About Bermex, Inc.

Bermex, Inc. provides specialized meter reading and related services to utilities across the United States, including leak detection, corrosion assessments, line location, as well as software service support for water, gas, and electric meters. The company values customer relationships and seeks motivated, independent individuals who enjoy outdoor work to join their team.

Role Summary

The Meter Reader, reporting to the Meter Services Supervisor, performs daily and special readings of gas, electric, and water meters. The role involves extensive walking in outdoor conditions, requires excellent time management abilities, adaptability, and attention to detail.

Key Responsibilities

• Read meters on client premises according to schedule and special requests.
• Complete assigned routes efficiently, assign sequence numbers for new services, and adjust meter reading routes as needed.
• Inspect meters for damage or malfunctions and report to supervisors.
• Evaluate and manage unsafe conditions, including cleaning meter boxes.
• Operate electric, gas, and water meter reading devices and various hand tools like screwdrivers, pliers, gas detectors, and shovels.
• Utilize printed resources such as service orders, maps, manuals, and computer printouts.
• Assist in training new meter readers.
• Walk extensively—up to 20 miles daily—in varied weather, and exert physical effort handling tools and equipment.
• Handle customer communications professionally, referring complaints appropriately and providing general meter service information.
• Use phones, tablets, or computers to maintain communication and reporting.
• Perform additional duties as assigned.

Candidate Qualifications

• Required: Minimum some high school education, 18 years or older, valid driver's license, and at least 1 year of experience working outdoors. Training for meter reading provided.
• Preferred: High school diploma or GED; at least 1 year of prior meter reading experience.

Desired Skills and Attributes

• Capability to multitask and function independently or as part of a team.
• Flexibility in adjusting daily routines and routes as needed.
• Effective time management to complete daily meter reading assignments efficiently.
• Strong communication skills, comfortable interacting with management and customers, including handling difficult customers professionally.
• High attention to detail in problem-solving and reporting.
• Physical stamina to walk long distances and prepare for adverse weather conditions.

Unsuitable Candidates

• Individuals unwilling to work independently or outdoors.
• Those who dislike walking long distances.
• People lacking flexibility in schedule or poor time management skills.

Additional Requirements

• Mandatory drug and alcohol testing, complying with federal DOT regulations for gas meter handling and internal policies for water and electric meter services.

Compensation

The position pays $18 per hour.

Benefits

• Comprehensive group health insurance including medical, prescription, dental, and vision.
• Company-paid life insurance, accidental death & dismemberment coverage, and short/long term disability plans.
• Flexible Spending or Health Savings Accounts with company matching options.
• Employee Assistance Program available for employees and eligible family members.
• Automatic enrollment in Employee Stock Ownership Plan (ESOP) at no cost.
• 401(k) plan with company match, offering Roth or Traditional options.
• Paid time off including vacation, holidays, wedding day, veterans day, and sick leave where applicable after 90 days full-time tenure.
• Company vehicle for driver roles, with gas cards and mobile allowances where applicable.
• Boot allowance through approved vendors and daily per diem for travel positions.

Workplace Setting

Employees start at the local office to collect company vehicles, equipment, and daily assignments. The company is an Equal Employment/Affirmative Action employer and provides reasonable accommodations upon request during the hiring process.

Legal Notice

The company complies with laws including 41 CFR 60-1.35(c), ensuring non-discrimination and confidentiality regarding employee compensation information except in specific legally permitted circumstances.