Logistics Supervisor

Job Overview

This role involves assisting the Operations Manager by managing daily operational tasks within the logistics department. The supervisor is responsible for ensuring safety standards are upheld and overseeing the performance of logistics staff including assistants, coordinators, and delivery associates. The aim is to meet or exceed operational KPIs while continuously enhancing logistics processes.

Key Responsibilities

• Support and deputize for the Operations Manager as needed, ensuring smooth daily operations.
• Ensure safety protocols at the delivery station are a top priority and are consistently improved.
• Oversee and evaluate the work of logistics assistants, coordinators, and delivery associates, providing guidance and coaching.
• Collaborate with other departments to refine logistics operations and processes.
• Communicate regularly with delivery service providers to establish clear expectations and improve quality of service.
• Conduct interviews for associate-level positions.
• Manage and monitor workloads for drivers and associates, maintaining attention to detail for all administrative duties.
• Track, analyze, and report daily operational metrics and performance trends to assist management.
• Train and mentor new associates to ensure they acquire necessary knowledge and skills.
• Address and resolve process-related issues as they arise.
• Be flexible to work various shifts, including overtime when required.
• Assist in personal resourcing needs such as managing training requirements, attendance, performance, coaching, and productivity monitoring alongside the Operations Manager.

Qualifications

• Proven experience managing teams effectively.
• Familiarity with planning, performance metrics, and driving process improvements.
• Preferred: Logistics industry experience.
• Preferred: Skills in data analysis.

Additional Information

The company encourages an inclusive culture supporting employees with disabilities and offers accommodations during hiring and onboarding processes. The role is based in Dubai, United Arab Emirates, and is full-time onsite. The position is under Q-Express Documents Transport and affiliated with a reputable brand committed to enhancing supply chain and logistics operations.

Disclaimer

This job listing is provided solely as a connection platform between employers and candidates. Applicants should verify the authenticity of the employer independently and be cautious of any fraudulent requests or payments.