Learning & Development Team Coordinator

Role Overview

We are seeking a Learning & Development Team Coordinator responsible for leading a delivery center team to consistently provide high-quality operational and administrative support for training initiatives. This role focuses purely on operational execution without content creation or facilitation duties.

Key Responsibilities

• Lead and coordinate team efforts by managing task priorities and monitoring workloads.
• Coach, support, and onboard team members effectively.
• Manage training logistics including scheduling, system setup, communications, and attendance monitoring.
• Assign operational contacts during training program deliveries.
• Oversee professional qualification processes ensuring compliance and stakeholder assistance.
• Supervise invoice processing, cost allocation, and related documentation for training expenses.
• Collaborate with stakeholders to translate training plans into operational actions, maintain back-up coverage, ensure clear communication, and pursue continuous process improvement and standardization.

Candidate Profile

• Minimum of three years leading teams within delivery centers, shared services, BPO/back-office, or event coordination environments.
• Extensive experience in operational coordination, scheduling, and administrative management.
• Strong organizational, planning, and leadership capabilities.
• Able to handle multiple responsibilities and meet deadlines efficiently.
• Clear, impactful communication skills with a detail-oriented and process-driven approach.
• Proficient with MS Office; experience with Learning Management Systems (LMS) considered beneficial.
• Fluent in English with additional languages being advantageous.

Benefits of Working with Us

• Flexible, hybrid work arrangements.
• Unlimited access to premium digital learning resources and classroom training.
• Continual opportunities for personal development and career advancement.
• A vibrant international workplace fostering strong teamwork.
• Coverage including private health and travel insurance.

Application & Selection Process

Applicants are requested to submit their CV in English. The selection process includes HR screening, an interview with the hiring team, and onboarding.

About the Employer

Our organization is a leading multinational professional services network operating in over 150 countries and ranked among the world's best workplaces and most attractive employers. The local office employs over 500 professionals offering audit, tax, financial advisory, technology, and related services.