International Voice Process Agent

Job Overview

A prominent global professional services company is looking for a committed candidate to fill the role of International Customer Support Representative in Bangalore. This full-time position requires working onsite from the office.

Key Responsibilities

• Address customer inquiries through phone communication across various international time zones
• Offer courteous and positive assistance to clients worldwide
• Work in rotational shifts, including night schedules
• Maintain strong verbal and written English communication skills
• Utilize customer service knowledge and best practices efficiently

Qualifications and Requirements

• Applicants must hold a graduate or master’s degree
• Proficient English communication abilities
• Availability to work in rotational shifts with night hours

Working Conditions

The position involves a five-day workweek with two days off on a rotating basis.

Compensation and Benefits

• Monthly salary package of 25,000 INR (CTC)
• Facility of both-way CAB transportation provided