Inside Sales Executive

Role Overview

Oxi9 Essentials Private Limited is seeking a proactive Inside Sales Executive based in Surat, Gujarat. The role focuses on driving business growth by reaching out to potential clients such as salon owners, beauticians, distributors, and retailers through various communication channels including calls, WhatsApp, email, and social media.

Key Responsibilities

• Initiate lead generation activities via outbound communication across multiple platforms to promote company products and services.
• Effectively present product features, pricing details, promotional offers, and subscription models of Oxi9 Essentials and the Oxi9 Expert App to prospects.
• Qualify inquiries and successfully convert them into confirmed sales.
• Arrange product demonstrations and collaborate with the field sales team when necessary.
• Maintain continuous engagement with prospects through follow-ups, aiming for deal closures and repeat business.
• Build long-term customer relationships to foster loyalty and retention.
• Meet or exceed assigned sales targets and revenue objectives on a daily, weekly, and monthly basis.
• Keep comprehensive records of customer interactions, follow-ups, and sales progression within the CRM system.
• Prepare and send quotations, provide product catalogues, and guide customers throughout the purchasing process.
• Address customer queries promptly and liaise with operations teams to ensure efficient order fulfillment and onboarding.
• Promote upselling of premium items, bundle offers, and annual subscriptions to enhance sales revenue.
• Collect valuable customer feedback and market trends to inform the management team.
• Submit detailed daily reports on calls, sales status, and sales pipeline updates to the supervisor.