Immigration Consultant / Operations Manager

Job Overview

We are seeking an Immigration Consultant/Operations Manager to join our team in Delhi-NCR. The role involves providing detailed visa consultation services, managing client cases, and coordinating with internal departments to ensure seamless immigration processes.

Key Responsibilities

• Deliver precise visa advice for Work, Permanent Residency, Tourist, and Dependent visa categories.
• Assess client profiles and recommend appropriate countries or immigration programs.
• Support clients through every stage of the visa application, including eligibility verification, document preparation, drafting Statements of Purpose, and submitting applications.
• Engage with clients through calls, WhatsApp, emails, and in-person visits for effective communication.
• Keep abreast of latest immigration rules, embassy protocols, and compliance requirements.
• Prepare and review client documents to ensure accuracy and adherence to policies.
• Maintain comprehensive client data within the CRM system and conduct regular follow-ups.
• Collaborate with cross-functional teams including Counseling, Documentation, and Sales to streamline operations.
• Focus on delivering exceptional customer service throughout the client journey.