Housekeeping Supervisor

About Drifter

Drifter is Australia's latest hospitality venture, crafted for adventurous spirits and those who enjoy a vibrant social atmosphere. It combines the cozy features of boutique hotels with the lively community essence of modern hostels, creating inviting spaces for diverse guests to connect, relax, and explore. The foundation of this unique environment is a passionate and dedicated team.

Role Overview

We are seeking a Housekeeping Supervisor to lead our housekeeping team at Little Drifter Cairns. Your role involves overseeing the cleanliness and comfort of guest rooms and communal areas to ensure they exceed expectations. You will handle team scheduling, maintain timesheets, coordinate with other departments, enforce health and safety guidelines, and manage guest relations to promote a seamless and memorable experience. Additionally, you will supervise maintenance reporting and quickly address any unforeseen issues, actively participating with your team to uphold exceptional standards.

Candidate Profile

The ideal candidate will possess strong leadership qualities paired with meticulous attention to detail. Prior experience in a similar supervisory role within a fast-paced environment is preferred. You should be proactive, approachable, and an effective communicator who leads by example. Problem-solving prowess and a friendly attitude that fosters a positive atmosphere for both guests and colleagues are essential. Flexibility to work during evenings, weekends, or public holidays is required to accommodate the nature of the hospitality industry.

Employee Benefits

• Access to accommodations across Australia and New Zealand through multiple hostel locations.
• Opportunity to participate in the Work for Accommodation program, allowing team members to live at their workplace with housing expenses covered.
• Exclusive discounts on popular brands such as JB Hi-Fi and Uber Eats.
• Special discounted rates available for employees, their families, and friends for stays at partner locations.
• Access to various online learning resources for both professional development and personal growth.
• Paid birthday leave for permanent staff members.
• An annual paid day off for volunteering to support meaningful causes.
• Confidential counseling and wellness services provided via an Employee Assistance Program.
• Complimentary annual flu vaccinations.
• Potential career progression with sponsorship opportunities for outstanding performers.

Inclusion Statement

Drifter values diversity and inclusion highly, welcoming employees and guests of all backgrounds, identities, and beliefs. We aim to provide a supportive, respectful, and enriching workplace experience for everyone.