Ecommerce Director

Position Overview

A leading multi-brand retail group based in London seeks an Ecommerce Director to spearhead their ecommerce strategy during a significant growth and transformation phase. This critical executive position involves full stewardship of digital commerce operations across several brands, including strategy development, trading, and execution.

Key Duties

• Develop and implement comprehensive ecommerce and digital trading strategies.
• Manage overall P&L, budget allocation, and financial forecasting for ecommerce.
• Oversee online merchandising, trading activities, and website optimization efforts.
• Enhance customer metrics including conversion rates, average order value, acquisition, and retention.
• Work closely with marketing teams to align performance marketing, CRM, and brand campaigns.
• Supervise UX/UI improvements, platform development, and maintain the digital roadmap.
• Recruit, manage, and mentor a capable ecommerce team.
• Collaborate with senior leadership across Retail, Buying, and Operations departments.

Candidate Profile

• Demonstrated success in senior ecommerce leadership roles within retail or consumer sectors.
• Strong commercial acumen with accountability for financial outcomes.
• Experience growing online sales in complex multi-channel retail environments.
• In-depth knowledge of digital marketing, online trading, and optimization of the customer journey.
• Ability to work effectively in a fast-paced, evolving, growth-oriented company.
• Natural leadership qualities with skills in providing clear vision, motivation, and strategic direction.

Benefits and Opportunities

• Lead the digital expansion strategy of a financially robust retail group.
• Enjoy autonomy and visibility at executive and board levels.
• Be part of a company committed to investing in talent, technology platforms, and performance enhancements.