Community Sales Director

About the Role

We are seeking a dedicated Community Sales Director to manage sales activities and performance for a senior living community comprising 178 apartments in independent and assisted living sectors. The role focuses on meeting occupancy and revenue targets through effective leadership and collaborative teamwork to foster growth and success within the community.

Key Responsibilities

• Collaborate closely with the Executive Director to cultivate a productive sales culture aligned with community objectives.
• Lead and motivate the sales team by influencing and coaching to achieve set goals.
• Design and implement sales strategies to enhance occupancy and revenue.
• Set clear and ambitious sales goals in partnership with leadership.
• Regularly track and assess sales metrics to identify improvement opportunities and adjust actions accordingly.
• Prepare accurate sales forecasts and assist in annual sales budget planning.
• Coordinate with internal departments to ensure seamless operations and optimum customer satisfaction.
• Organize regular training sessions to ensure all staff excel in customer service and sales support.
• Monitor market trends, competitor behavior, and customer needs to inform strategic adjustments.

Qualifications and Skills

• Bachelor’s degree in business administration, marketing, or a related field preferred, or equivalent experience.
• Proven track record in sales leadership, especially in senior living or related industries, with consistent high occupancy achievements.
• Strong interpersonal and communication skills suitable for collaboration with diverse stakeholders.
• Excellent leadership and coaching abilities demonstrated through motivational team management.
• Analytical problem-solving skills to identify sales opportunities and devise effective strategies.
• Understanding of senior living laws and care levels, including Assisted Living and Memory Support.
• Self-driven and accountable towards meeting sales goals.
• Customer service excellence with a respectful understanding of seniors and aging processes.

Additional Information

This position may include supervisory responsibilities designated by the Executive Director. The work environment accommodates individuals with possible disabilities and involves routine activities such as sitting, standing, walking, and occasionally lifting up to 50 pounds. The candidate should be prepared to manage interactions with residents who might display disruptive behavior.

Salary includes a base of $80,000 plus potential bonuses and full-time benefits. Candidate reviews will commence immediately and proceed until the vacancy is filled.

Our organization values equal opportunity employment considering all qualified candidates regardless of race, color, religion, gender identity, disability, or other protected statuses.

Work Context

The position operates within a typical low to moderate noise level environment, with reasonable accommodations available to support individuals in performing essential functions.

Note

Management reserves the right to modify job responsibilities as needed. This description highlights the primary roles and requirements without representing a comprehensive account of all duties.