Clinic Coordinator - Swords

About Hidden Hearing

At Hidden Hearing, we are committed to eliminating the stigma surrounding hearing loss by delivering empowering hearing healthcare. We envision a workplace where everyone feels inspired and fulfilled through their contributions, making a meaningful impact in enabling better hearing for patients.

Role Overview

We are seeking a Clinic Coordinator to join our dedicated team at the Swords Hearing Centre. This role is essential for delivering exceptional patient care and supporting our mission to help individuals hear better every day.

Key Responsibilities

• Provide professional, high-quality patient care through handling all inbound and outbound calls for the Swords and surrounding areas.
• Manage telemarketing activities by performing 80+ calls daily to generate leads and ensure the clinic's diary is filled to meet weekly, quarterly, and yearly targets.
• Serve as a brand ambassador by consistently exemplifying Hidden Hearing's values and delivering an outstanding patient experience.

Compensation and Benefits

The position offers a base salary of €30,000 annually plus commission, with expected on-target earnings around €40,000 per year.

Additional employee benefits include:

• Extra leave entitlement
• Company social events
• Participation in company pension plan
• Bike to work scheme
• Employee and store discounts
• Referral incentives
• Sick pay

Working Hours

• 8-hour shifts
• Day shifts only
• Monday to Friday schedule
• No weekend or bank holiday work required

Diversity and Inclusion

Hidden Hearing is an equal opportunity employer committed to diversity, equity, and inclusion. We ensure reasonable accommodations for applicants and employees and uphold equal opportunities regardless of gender, civil or family status, sexual orientation, age, disability, race, religion, political views, or membership in the traveller community.