Candidate Experience Specialist

About NBCUniversal

NBCUniversal stands as a premier leader in global media and entertainment, delivering exceptional content across film, television, and streaming platforms. The company operates a vast array of influential brands such as NBC, NBC News, NBC Sports, Telemundo, Bravo, and Peacock, their distinguished ad-supported streaming service. Their content production powerhouses include Universal Pictures, DreamWorks Animation, Focus Features, and four major TV studios under the Universal Studio Group. Additionally, NBCUniversal manages world-renowned theme parks and experiences, including Universal Orlando Resort and Universal Studios Hollywood. A subsidiary of Comcast Corporation, NBCUniversal commits strongly to community enhancement, employee engagement, and fostering an inclusive, dynamic workplace.

Role Overview

As a Candidate Experience Specialist at NBCUniversal, you will serve as the primary ambassador for prospective talent, ensuring a smooth and positive journey throughout the hiring process. Balancing strategic advising and hands-on coordination, this role shapes communications, manages logistics, and facilitates seamless candidate interactions that reflect the company's commitment to professionalism and inclusivity.

Key Responsibilities

• Own the complete candidate interview experience, acting as the main touchpoint for candidates and partnering closely with hiring teams.
• Design and implement interview processes tailored across different time zones and platforms, including formats like panels, one-on-one, virtual or onsite interviews.
• Provide consultative guidance to align hiring teams on process structures and candidate engagement approaches.
• Coordinate all onsite arrangements, ensuring welcoming and well-prepared interview environments.
• Manage all aspects of candidate travel and onsite experiences, proactively addressing potential issues and ensuring a comfortable, hassle-free process from start to finish.
• Collaborate with recruiters, hiring managers, and interviewers as a trusted advisor on best practices and accessibility considerations.
• Lead resolution of any scheduling or engagement conflicts with a solution-oriented approach.
• Maintain strict confidentiality and compliance standards, clearly communicating process guidelines and escalation procedures for candidate-related concerns.

Qualifications

• Minimum of three years’ experience in talent acquisition, guest relations, or related human resources or hospitality roles.
• Proven capability to make independent, process-aligned decisions.
• Strong situational awareness and problem-solving aptitude.
• Comfortable managing ambiguity with confidence and clarity.
• Excellent organizational and time management skills.
• Proficient communicator with strong written and verbal abilities.
• Experience using scheduling software, Microsoft Office, and applicant tracking systems is preferred.
• Detail-focused, proactive, and thrives in fast-paced, dynamic environments.

Additional Details and Benefits

• This position currently requires a hybrid work model with a minimum of four days per week onsite; however, onsite requirements may be modified at the company’s discretion.
• The role offers benefits including medical, dental, vision insurance, 401(k), paid leave, tuition reimbursement, and various employee discounts and perks.
• Salary for this role ranges from $65,000 to $75,000 annually.
• Candidates may need to attend an in-person interview at an NBCUniversal location before final selection.
• NBCUniversal is committed to equal employment opportunities without discrimination and complies with fair chance hiring laws.
• Accommodations are available for applicants with disabilities upon request by contacting the company directly.