Campaign Manager
Hyderabad, Telangana, India · Full Time
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- Experience
- 2+ yrs
- Salary
- INR 800,000 – INR 1,000,000 / year
- Openings
- 1
- Posted
- 3 ঘন্টা আগে
- Work mode
- In office
- Eligibility
- Applicants do not need to have completed graduation; open to all educational backgrounds.
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
We are seeking a skilled Platform Support Associate to collaborate with both internal and external customers, including clients and resellers, to manage and resolve Google Ads Platform inquiries specifically related to Display & Video 360 (DV360). Your role will be to asist advertisers and client teams directly to troubleshoot issues impacting campaign performance, ensuring the ads function optimally to meet performance goals. This position demands excellent communication abilities and detailed understanding of Google’s advertising products and ecosystem.
Key Responsibilities
- Provide expert assistance on DV360 platform queries involving both internal teams and external customers.
- Consult with internal groups to troubleshoot advertising campaign performance issues effectively.
- Support multiple communication channels including phone, chat, and email with a customer-centric approach.
- Maintain up-to-date knowledge of Google Ads and related programmatic advertising solutions.
Required Qualifications and Experience
- Minimum two years of hands-on experience with DV360 or Google Ads digital marketing platforms.
- Proficiency in SQL, HTML, and JavaScript for platform troubleshooting and optimization.
- Experience with programmatic ad platforms such as DoubleClick Bid Manager, Ad Exchange, Campaign Manager and Search.
- Understanding of real-time bidding and related digital advertising technologies.
- Excellent communication skills are essential to interact with multiple stakeholders and provide superior customer service.
- Prior experience in customer support environments involving troubleshooting, chat, and email communication is required.
Additional Information
- Successful candidates with relevant DV360 expertise and strong communication skills may be awarded the Platinum Subject Matter Expert (SME) designation.
- The recruitment process includes a Versant Hire Pro video test using a laptop, followed by an operations interview for candidates scoring above 60%, and concludes with a face-to-face final interview and offer presentation.
Eligibility
Graduation is not required to apply for this position.