Business Development Specialist

About EPOS

EPOS, supported by Ant International—a global leader in digital payments and financial technology—is a Singapore-based provider of Point-of-Sale digital solutions. Acting as the regional hub under Antom's global merchant payment services, EPOS empowers small and medium-sized enterprises across Singapore, Malaysia, and Vietnam through integrated online-to-offline (O2O) payment solutions. Their aim is to foster impactful yet scalable improvements for businesses across Asia.

Job Overview

We are looking for a proactive, results-oriented Business Development Specialist with a hunter mentality to join our expanding Payments Team. The primary focus will be on discovering and securing new merchant partnerships for our digital payment offerings, with a strong emphasis on offline payments expertise.

Key Responsibilities

• Actively source and engage new sales prospects using cold outreach, referrals, and networking channels.
• Deliver compelling sales presentations and customized product demonstrations based on merchant requirements.
• Lead negotiations and finalize agreements to successfully onboard merchants onto EPOS's payment platforms.
• Develop and manage a robust sales pipeline, consistently achieving or surpassing sales targets.
• Understand merchants' challenges to offer personalized solutions that aid their business growth.
• Facilitate merchant onboarding processes, ensuring a seamless handover from sales to operational teams.
• Maintain ongoing relationships to build trust and uncover opportunities for upselling or cross-selling.
• Engage with key decision-makers across various merchant segments to cultivate strong partnerships.
• Collaborate with internal departments—including product development, onboarding, marketing, operations, and customer success—to guarantee merchant satisfaction and retention.