Administrator & Counsellor

Role Overview

Global Wings in Madurai is seeking a female candidate with a vibrant, confident, and responsible disposition for the position of Administrator & Counsellor. This role demands excellent communication capabilities, a positive outlook, and professionalism in managing daily administrative tasks and customer interactions.

Key Duties

• Oversee the branch's daily administrative functions efficiently.
• Respond to customer inquiries with professionalism.
• Provide counselling and guidance about the company's offerings.
• Conduct follow-ups with potential customers and keep detailed lead records.
• Maintain accurate office documentation, files, and client details.
• Manage telephone calls, messages, and communication with customers.
• Collaborate effectively with the branch team and higher management.
• Compile basic daily reports and maintain necessary records.
• Contribute to the smooth functioning of the branch operations.

Candidate Profile

• Only female applicants are eligible.
• Possess a dynamic and enthusiastic nature.
• Strong communication and interpersonal abilities.
• A positive mindset and eagerness to acquire new skills.
• Basic proficiency in Tamil and English communication preferred.
• Elementary computer skills are necessary.
• Competent in customer service and organizational management.
• Fresh graduates and experienced candidates may apply.
• Prior exposure to administration, counselling, customer service, or sales is a plus.

Compensation and Work Schedule

• Fixed monthly salary of ₹12,000.
• Additional incentives based on performance.
• Weekly off on Sundays.
• Workdays are Monday through Saturday.
• Professional yet friendly workplace environment.
• Opportunities for career advancement and skill enhancement.