Account Executive

About Pullman Singapore Orchard

Pullman Singapore Orchard is a vibrant 5-star hotel blending contemporary hospitality with culture and innovation. It features fashion-inspired rooms, diverse dining options, wellness areas, dynamic event spaces, and a unique urban beach club. The hotel fosters a service culture centered on curiosity, confidence, and growth, encouraging energetic and personal guest interactions that create unforgettable experiences.

Role Overview

The Account Executive oversees daily income audit operations and supports the hotel's accounting activities. This role is vital for ensuring accurate revenue reporting, compliance with financial controls, and maintaining thorough financial records aligned with company policies and accounting standards.

Key Responsibilities

• Conduct daily income audits for all revenue centers including front office, F&B outlets, banquets, and other ancillary streams.
• Cross-verify daily revenue reports with supporting data from the Property Management System (PMS), Point of Sale (POS) systems, and other revenue tracking platforms.
• Identify and resolve inconsistencies such as billing mistakes or missing transactions.
• Confirm all rebates, discounts, voids, and free transactions are authorized and properly documented.
• Compile daily revenue summaries and deliver income audit reports to management.
• Ensure accurate recording of room revenue, food & beverage income, service charges, taxes, and other hotel earnings.
• Support month-end financial closing and journal entry preparation.
• Maintain precise accounting records and documentation for audits.
• Reconcile balance sheets and address discrepancies promptly.
• Assist in accounts receivable reconciliation and follow up on outstanding amounts.
• Aid in accounts payable verification and data entry as required.
• Prepare reports analyzing revenue trends and financial performance.
• Help generate management reports and other financial schedules.
• Fulfill other duties assigned by supervisors, Accounting Manager, or Finance Director.

Additional Job Functions and Relationships

• Embody AccorHotels’ core values such as Guest Passion, Sustainable Performance, Spirit of Conquest, Innovation, Trust, and Respect in all tasks.
• Participate in corporate sustainability initiatives including Planet 21 CSR, Diversity and Inclusion, and RiiSe programs.
• Perform additional responsibilities as directed.

Qualifications

• Diploma or Degree in Accounting, Finance, or a closely related discipline.
• At least 2 to 3 years of accounting experience, preferably within the hospitality sector.
• Familiarity with hotel Property Management Systems like OPERA and POS software is advantageous.
• Proficiency with accounting software and Microsoft Excel is required.

Additional Information

• Strong interpersonal skills to communicate effectively across all levels in the organization.
• Service-oriented mindset with meticulous attention to detail.
• Capable of working well in teams and contributing positively.
• Self-driven with good influencing ability.
• Adaptable and open to change.
• Efficient in meeting deadlines while working independently and showing initiative in dynamic settings.