Lady Jane Luna-Demaisip

About

Industrial Engineering graduate with experience in financial services, human resources, customer service, and hospitality. Brings strong analytical, organisational, and problem-solving skills with practical strengths in client support, process improvement, research, documentation, and day-to-day operations.

Experience

• Financial Sales Associate
  Manulife Chinabank Life
  Jul 2025 – May 2026
• Human Resources Intern - Policies and Research
  Chinabank Corporation, Strategic Support Division
  Jul 2024 – Nov 2024
• Customer Service Representative - Seasonal Project
  Flowerstore.ph
  Feb 2023 – 2023
• Cafe Attendant
  Tamiya Coffee & Resto
  Jan 2022 – Jul 2022

Education

• Bachelor of Science
  Adamson University
  Industrial Engineering · 2025
• Accountancy, Business and Management Strand
  STI College
  Business and Accounting · 2019

Skills

• Communication
• Data Analysis
• Adaptability
• Time Management
• Teamwork
• Administrative Support
• Attention to Detail
• Research
• Microsoft Excel
• Customer Service
• Documentation
• Microsoft Word
• Process Improvement
• Relationship Building
• Microsoft PowerPoint
• Client Support
• Problem-Solving

Projects

• Shakeguard earthquake-proof door lock project

  Project focused on an earthquake-proof door lock solution.

• Witty Owl digital educational platform market research

  Market research project for a digital educational platform.

• Baby Coco organic coco peat diaper feasibility study

  Feasibility study for an organic coco peat diaper product.

• Generation Z attraction and retention research
  Job Embeddedness, Push-Pull-Mooring models

  Research project using the Job Embeddedness and Push-Pull-Mooring models.

Courses & certifications

• Strategic Project Management and Design Thinking training
• Lean Six Sigma White Belt
• Lean Six Sigma Yellow Belt