Workplace & Recruiting Operations Specialist

About Rillet

Rillet empowers accounting and finance teams by delivering AI-driven ERP solutions that enable zero-day financial closes with unmatched speed, accuracy, and insight. We offer a unified data model, extensive integrations with tools such as Stripe, Ramp, Salesforce, and more, alongside automated and auditable workflows. Our unique system supports multi-entity consolidation and specialized AI agents handling tasks like accruals, audits, and board-level reports. Trusted by fast-scaling companies like Mercor and Function Health, Rillet’s financial stack scales alongside our customers’ growth. We have secured $100 million in funding from top investors including Sequoia, a16z, and others to power financial teams at AI speed.

Our Culture

At Rillet, speed, intelligence, and self-driven ownership define success. We expect team members to proactively internalize our mission, strategize initiatives, and deliver results that exceed managerial expectations. Work is centered on customer impact; delivering key outcomes—even those initially unplanned—is core to our approach. While accounting background is not required, a strong appreciation for enhancing customers' financial capabilities is essential.

Role Overview

We are seeking a Workplace & Recruiting Operations Specialist to join the People & Talent team, responsible for establishing the operational backbone fueling Rillet's growth. This role manages the day-to-day operations of our NYC office, candidate coordination, recruiting processes, and onboarding experiences. You'll collaborate with People Ops, recruiters, hiring managers, and IT teams to streamline workflows while enhancing system efficiencies. This is a high-autonomy position demanding initiative, excellent detail-management, and the capability to create structure amidst ambiguity. As Rillet expands, this role’s scope will grow, offering opportunities to lead Workplace, Talent, and People Operations scaling efforts.

Working Conditions

This is an in-person position based in New York City. Candidates must reside within commuting distance or be willing to relocate. Presence in the NYC office is expected Tuesday through Thursday, with frequent in-person work four to five days per week.

Key Responsibilities

• Manage the daily experience at the NYC office, including candidate visits, first-day onboarding, team events, office supplies, and maintaining a welcoming, organized environment.
• Lead recruiting operations such as interview scheduling, candidate communications, job postings, ATS maintenance, funnel hygiene, and coordination between recruiters and hiring managers.
• Oversee full lifecycle onboarding and offboarding in partnership with People Operations and IT, ensuring accuracy and timeliness.
• Support essential People Operations functions including I-9 processing, employment verifications, HRIS updates, leave management, compliance, and urgent employee requests.
• Design scalable processes by transforming repetitive or unclear tasks through improved documentation, AI automations, templates, workflows, and systems integration.

Candidate Profile

• 3 to 5 years’ experience in recruiting operations, people operations, business operations, workplace operations, office management, or a related operational position.
• Exceptional organizational skills with the ability to juggle multiple priorities efficiently and accurately.
• Proactive mindset, capable of taking ownership and independently closing tasks without awaiting complete instructions.
• Strong comfort with ambiguity and the ability to convert vague issues into actionable plans.
• Excellent communication skills with a focus on keeping stakeholders informed and documenting processes for team agility.
• Resourceful, inquisitive, and eager to take on greater responsibilities as the company grows.
• Experience with Ashby or comparable modern ATS is preferred. Familiarity with Rippling, Justworks, AI-powered automation, or startup environments is advantageous.

Compensation & Benefits

The starting salary range for this New York-based role is $100,000 to $125,000 annually, accompanied by target equity and benefits. Rillet is committed to equitable pay and inclusive hiring practices, with compensation reflective of experience, skills, and internal equity.

Life at Rillet

• Competitive salary combined with equity ownership opportunities.
• Top-tier health and dental insurance with premiums largely covered for employees and significant coverage for dependents.
• Growth potential within a high-performance team, with role progression as the company scales.
• Flexible paid time off policies and nine company-wide holidays for work-life balance.
• Hybrid work environment combining remote flexibility with collaborative in-person engagement at hubs in San Francisco, NYC, and Barcelona.
• Opportunities to connect through team offsites in diverse global locations, fostering strong interpersonal bonds.