Trust and Safety Analyst Manager

About the Role

The Trust and Safety team is dedicated to combating abuse and safeguarding the integrity of Google’s products such as Search, Maps, Gmail, and Google Ads. As a Trust and Safety Analyst Manager, you will lead a global team focused on enforcing advertising policies to maintain user safety while promoting positive customer experiences. You will oversee multi-quarter initiatives, leveraging AI and other scalable solutions to mitigate fraud and policy violations. This role involves collaboration across engineering, product, legal, and sales divisions and may require occasional on-call shifts during weekends and holidays. The position entails exposure to potentially sensitive or distressing content related to policy reviews.

Key Responsibilities

• Lead and develop a team of analysts to detect and remove policy-violating content, providing actionable insights and ensuring enforcement accuracy.
• Advise senior Google leadership on enforcement strategies to tackle large-scale content and fraudulent behaviors effectively.
• Design and implement AI-driven solutions to detect and prevent fraud and unsafe content at scale, identifying gaps to improve product safety features.
• Support team growth through mentorship and guidance, partnering with policy teams to roll out policy updates that enhance user protection and meet regulatory standards.
• Handle urgent issues escalated by advertisers, users, regulators, and public relations teams promptly and effectively.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• At least 10 years of relevant experience in data analytics, trust and safety, policy, cybersecurity, business strategy, or related disciplines.
• Minimum 5 years of leadership experience focused on talent acquisition, development, and retention.
• Preferred experience includes handling complex litigation and tech policy matters related to law, AI governance, and government regulations.
• Proven track record managing medium-sized teams comprising analysts and Trust and Safety experts.
• Experience deploying technology solutions, particularly AI, for large-scale policy enforcement initiatives.
• Strong understanding of brand safety concepts for internet advertising platforms.
• Ability to influence cross-functional senior stakeholders, including directors and above.

Additional Information

This role is based in Dublin, Ireland, and offers a competitive salary range of €138,000 to €141,000 with an additional 20% bonus target, equity options, and other benefits. The company is committed to equal opportunity employment and encourages applicants from diverse backgrounds, including those with disabilities or special accommodation needs.