Telecaller

Job Overview

This role involves engaging with prospective students interested in studying abroad by reaching out through calls and other communication methods. The telecaller will play a critical part in guiding prospects, facilitating admissions, and maintaining comprehensive records.

Key Responsibilities

• Initiate calls and establish contact with student leads.
• Perform follow-ups with potential students via phone, WhatsApp, and email.
• Explain the study abroad services offered and guide students through the admission procedures.
• Convert enquiries into scheduled counselling sessions and ultimately admissions.
• Keep precise and updated records of leads within the CRM system.
• Meet daily call quotas and monthly admission targets consistently.
• Collaborate with the counselling team to manage student follow-ups and handle documentation.

Requirements

• Strong verbal communication abilities in English and Hindi; knowledge of additional languages is beneficial.
• Confident, persuasive, and effective speaking skills.
• Basic proficiency with computers and CRM tools.
• Experience in telecalling or sales is preferred but not mandatory.

Additional Information

Working Hours: Monday through Sunday, from 10:00 AM to 6:00 PM.

Salary Range: INR 12000 to 35000 per month, reflecting various experience levels and performance.