Supply Operations Manager

About Waymo

Waymo is dedicated to advancing autonomous driving technology with the goal of becoming the world's most trusted driver. Originating as the Google Self-Driving Car Project in 2009, Waymo has developed the Waymo Driver—an autonomous driving system that has contributed to over ten million rider-only trips and driven over 100 million miles on public roads across more than 15 U.S. states. This technology underpins Waymo’s ride-hail service and is adaptable across various vehicle platforms.

Waymo Operations focuses on deploying and scaling this autonomous fleet globally, ensuring a seamless integration from component sourcing through end-customer service. The company fosters a collaborative culture that values diverse backgrounds and encourages idea sharing to better serve communities.

Role Overview

This full-time, onsite position reports directly to the Washington DC Market Lead and involves managing the supply operations vital to Waymo’s market activities.

Key Responsibilities

• Provide strategic leadership in vendor management by overseeing depot operations, ensuring compliance with safety, regulatory, and performance standards while promoting a culture of collaboration and accountability.
• Oversee supply and demand planning to align staffing levels appropriately with operational requirements and in-service availability.
• Drive market expansion by initiating innovative strategies, utilizing data insights, and critical thinking to uncover opportunities and resolve obstacles.
• Develop strong cross-company and vendor partnerships to ensure alignment with company goals and operational standards.
• Enable deployment of new infrastructure sites promptly using advanced tools to support supply growth.
• Continuously evaluate and optimize existing infrastructure to maximize operational throughput.

Required Qualifications and Skills

• A minimum of 7 years’ experience in operations management, preferably in fleet management, transportation, or logistics, with a thorough understanding of safety management.
• Proven leadership capabilities with a track record of team motivation, strategic execution, and performance enhancement.
• Strong analytical aptitude and problem-solving skills, with experience using data analytics and reporting tools to monitor and improve performance metrics.
• Bachelor’s degree or, alternatively, 6 or more additional years of combined experience in program management, business operations, strategy consulting, or related fields.
• Exceptional communication and presentation skills, capable of influencing stakeholders towards continual operational improvements.
• Ability to manage multiple conflicting priorities and drive actionable decisions in a dynamic environment.

Preferred Attributes

• Experience within the ride-hailing or transportation sector is highly advantageous.
• Competency in data-driven decision making, including using SQL and data mining to analyze market health and inform strategies.
• Experience in vendor and general operations management to enhance the core qualifications.
• A demonstrated commitment to continuous improvement initiatives aimed at boosting efficiency and reducing costs.
• Strong strategic leadership and decisiveness in fast-paced, challenging environments.

Additional Details

• Travel: Approximately 10% domestic travel is expected.
• Compensation: The base salary range is $159,000 to $196,000 USD annually, with actual salary determined by location, experience, education, and skills. Eligible employees can participate in bonus programs, equity incentives, and comprehensive company benefits based on eligibility criteria.