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- منذ 8 ساعات
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Job description
About the Role
Join Travelex, the world’s foremost foreign exchange brand with over 1,100 locations worldwide, established in 1976. We are deeply committed to retail excellence and delivering exceptional customer service as a pivotal part of travelers' journeys.
This full-time position seeks enthusiastic retail professionals eager to take the helm as Store Leader, representing Travelex’s brand integrity through promoting our dynamic travel money offerings. The Store Leader is tasked with ensuring their store operates profitably, meeting company standards, philosophies, and operational protocols, reporting directly to the area manager.
Key Responsibilities
- Drive sales growth and profitability, including boosting online and ATM transaction volumes.
- Enhance customer loyalty and expand market share.
- Manage digital reputation by collecting and monitoring feedback through platforms such as Google, Facebook, and Instagram.
- Identify and address potential risks to maintain a secure, safe, and compliant workplace.
- Meet daily sales targets and deadlines for both individual and store-wide objectives.
- Exemplify leadership through conduct, attitude, and sales achievements.
- Facilitate ongoing in-store training and development in collaboration with internal support teams.
- Implement best practices in performance management.
- Lead monthly individual and group sales meetings to formulate actionable personal development plans.
- Build and sustain strong relationships at all organizational levels and with external partners.
- Communicate and encourage motivation through incentive tracking and execution.
Candidate Profile
- Self-aware and open-minded professional with strong personal and professional ethics.
- Positive, proactive mindset with a strong determination to achieve.
- Proficient in developing trust and credibility with customers, colleagues, partners, and stakeholders.
- Capable of analyzing challenges effectively and providing timely solutions.
- Ability to manage multiple priorities efficiently, ensuring high-quality outcomes within deadlines.
Workplace Benefits
- Opportunities for professional growth and career progression.
- Extensive training delivered by expert trainers.
- Supportive and inclusive team culture that values work-life balance.
- Additional perks including paid parental leave, wellness programs, social activities, and more.