Specialist, Customer Care

About Sysmex

Sysmex is a global leader in developing and implementing clinical diagnostic and health IT solutions for laboratories, hospitals, and healthcare providers. We offer comprehensive clinical laboratory testing solutions including haematology, haemostasis, urinalysis, immunochemistry, molecular diagnostics, and flow cytometry to customers in over 190 countries. As the worldwide market leader in haematology and coagulation instrumentation, Sysmex is dedicated to shaping healthcare advancement through close cooperation with customers and partners. Sysmex Asia Pacific Pte Ltd, based in Singapore, is a subsidiary of Sysmex Corporation, Japan, servicing affiliates, distributors, and customers across South and Southeast Asia, as well as Oceania. The global Sysmex Group employs over 8,000 people worldwide, including 560 staff members in the Asia Pacific region.

Key Responsibilities

• Oversee the management of spare parts inventory to maintain availability while controlling excess stock and related costs.
• Forecast demand accurately, maintain strong supplier relationships, and optimize inventory levels to enhance operational efficiency.

Job Requirements

• Hold a qualification such as NITEC, Diploma, or equivalent in Supply Chain Management or a related discipline.
• Possess at least 2 years of relevant professional experience.
• Skilled in Microsoft Excel for inventory and data management.
• Effective oral and written communication skills in English.
• Exhibit strong organizational abilities with keen attention to detail.
• Maintain professionalism and integrity in all communications and work practices.
• Experience with ERP systems is desirable, with SAP proficiency considered a plus.