Senior Account Manager

Role Summary

The Senior Account Manager for Enterprise accounts plays a pivotal role in both maintaining and expanding revenue streams from designated clients. This is achieved through deliberate account planning, proactive opportunity identification, and fostering deep client relationships.

The position is vital in meeting yearly sales and revenue goals, promoting profitability, and ensuring superior customer satisfaction levels. Aligning sales tactics with the clients' business objectives while embedding quality and regulatory compliance in daily operations underpins sustainable growth and reinforces Telecel Ghana's standing in the market.

Primary Responsibilities

• Formulate regional contact strategies and detailed account development plans for the assigned accounts.
• Exhibit strategic insight into customer business aims and effectively present Enterprise Sales' value proposition at executive leadership levels.
• Incorporate quality management principles throughout daily sales operations.
• Track key performance indicators and apply necessary corrective measures to achieve or exceed set targets.
• Ensure strict adherence to licensing agreements, industry regulations, and competition laws.
• Deliver comprehensive and accurate account reports to the Sales Manager to facilitate planning and implementation monitoring.
• Recognize necessary training gaps and spearhead skill enhancement initiatives for self and the virtual account team.

Qualifications & Experience

• A bachelor's degree in Business Studies or a closely related discipline is mandatory.
• At least five years of professional experience in sales or account management focused on enterprise solutions, with a preference for candidates from the telecommunications sector.
• Proven expertise in consultative selling with a strong customer-oriented mindset.
• High adaptability and eagerness to learn new concepts and face emerging challenges.
• Track record of innovation, taking initiative, and collaborating effectively to solve problems.

Additional Information

Work Location: Accra, Greater Accra Region, Ghana.

Application Deadline: 30 June, 2026.