Sales Coordinator

About Arteco Ceramics LLC

Arteco Ceramics LLC is a distinguished distributor specializing in premium mosaic, porcelain ceramic, and roofing tiles. Holding exclusive regional rights to renowned manufacturers from Italy, Spain, Japan, Brazil & Latin America, China, and Southeast Asia, the company operates from its headquarters in the UAE. It caters to a wide commercial network across the UAE, GCC, Middle East, Africa, and CIS, supporting elite architectural and design projects. Arteco Ceramics is a reliable partner for architects, designers, and users, providing meticulously sourced materials. Their multinational team possesses extensive design industry expertise and offers professional guidance throughout the design phases. The Dubai showroom, designed in a gallery style, has earned accolades for Best Designed Retail Space in MENA and Interior Design of the Year in the Retail category.

Role Overview

The Sales Coordinator role is a full-time, on-site position based in Dubai, UAE. The coordinator supports the sales division by managing order processing, preparing quotations, maintaining customer records, and coordinating deliveries with warehouse and logistics teams. This position is fundamental in responding to customer inquiries, leading follow-ups, and facilitating clear and timely communication among customers, sales representatives, and internal units.

Key Responsibilities

• Process orders accurately and prepare precise sales quotations.
• Maintain and update customer information and sales documentation.
• Coordinate deliveries seamlessly between the sales, logistics, and warehouse departments.
• Respond promptly to client inquiries and pursue potential leads.
• Keep sales reports updated and monitor project timelines diligently.
• Organize showroom appointments and assist with tender submissions and project paperwork.
• Support showroom presentations and marketing initiatives to enhance client engagement and boost sales.

Candidate Qualifications

• Demonstrated skills in sales coordination and operations for effective order and workflow management.
• Proven experience in sales and customer service to manage inquiries and foster strong client relationships.
• Excellent verbal and written communication skills in English; knowledge of Arabic is an advantage.
• Strong organizational ability with attention to detail, ensuring accuracy in reporting and data entry.
• Experience in building materials, interior design, or related sectors is beneficial, along with familiarity with CRM or ERP platforms.
• Possession of a diploma or bachelor's degree in business, marketing, or a related discipline is preferred.
• Ability to collaborate respectfully and effectively within a multicultural team environment.

Additional Information

The salary offered is commensurate with the candidate's experience level.