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About the Role

We are an electronics company seeking a proactive and customer-centric Retail Sales Executive to join our team in Indore, Madhya Pradesh. The selected candidate will focus on delivering outstanding service, driving sales, and maintaining the showroom environment to enhance the overall shopping experience.

Key Responsibilities

Greet customers and assess their needs effectively.
Suggest products and services tailored to customer requirements.
Consistently meet personal and showroom sales targets.
Showcase product features and benefits convincingly.
Professionally address customer questions, complaints, and returns.
Ensure the store is clean, well-merchandised, and visually appealing.
Assist with stock management, including receiving, labeling, and inventory checking.
Keep abreast of product details, promotions, and company policies.
Develop strong customer relationships to foster repeat purchases.
Work collaboratively with colleagues to maintain smooth store operations.

Candidate Requirements

Minimum education: High school diploma or equivalent; Bachelor's degree considered beneficial.
At least 1 year of retail sales or customer service experience; freshers may be considered depending on suitability.
Effective communication and interpersonal abilities.
Basic proficiency with computers.
Customer-focused with competent selling techniques.
Availability to work on weekends and public holidays.

Preferred Attributes

Strong skills in sales and negotiation.
Outstanding customer service orientation.
Good problem-solving capabilities.
Ability to work well within a team.
Competent time management skills.
Professional demeanor with a positive attitude.

Performance Metrics

Achievement of set sales targets.
Positive customer feedback and satisfaction levels.
Conversion rate from inquiries to sales.
Product knowledge and success in upselling.
Adherence to store merchandising and presentation standards.
Accuracy in inventory and stock records.

Additional Information

Salary range: 15000 to 18000 INR per month.
Working hours: 10:00 AM to 8:30 PM.
Work on Sundays is required; a weekday off will be provided in lieu.

Retail Sales Executive

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