Retail Assistant - Replenishment

About Woolworths Group

Woolworths Supermarkets New Zealand operates over 185 stores with a team of 20,000 employees, committed to improving the daily lives of Kiwis. The company fosters a welcoming and energetic culture, supporting innovation, collaboration, and mutual respect. Their mission is to impact millions of New Zealanders weekly through excellent service and a supportive work environment.

Role Overview and Responsibilities

• Deliver exceptional customer service to enhance shoppers' overall experience.
• Assist in the daily operational needs of the store to support customers effectively.
• Maintain attractive and organized store presentation to meet high customer satisfaction standards.
• Ensure product availability by consistently replenishing items, especially essentials and fresh produce, while maintaining quality, stock rotation, and presentation standards.
• Work collaboratively with the team ('Swarm') to ensure smooth daily store operations, cleanliness, and organization.
• Adhere to safety policies, promptly report hazards, and comply with company and legal standards.

Candidate Profile

• Demonstrates a customer-first mindset with personalized service to build loyalty.
• Possesses strong communication and interpersonal abilities to engage effectively with customers and colleagues.
• Upholds integrity and professionalism by aligning with company values and policies.
• Is attentive to detail and proactive in identifying and escalating issues responsibly.

Benefits and Opportunities

• Enjoy employee discounts on various Woolworths Group brands and participate in a rewards program recognizing dedicated efforts.
• Access to Sonder, offering confidential 24/7 support across financial, medical, safety, psychological, and physical needs for employees and their families.
• Experience a global business environment with abundant career growth potential across many disciplines and a robust professional network.

Diversity and Inclusion Commitment

Woolworths Group values diversity, equity, inclusion, and belonging as central to their purpose of creating better experiences together. They foster an inclusive workplace where all employees can thrive, bringing unique perspectives that enhance innovation and problem-solving. Applicants are encouraged to disclose any required support during recruitment.