Receptionist

Role Overview

As a receptionist at Silver Resort Arjeplog, you will be the first point of contact for guests and play a key role in ensuring smooth daily operations by coordinating with various departments within the hotel. This role is based onsite at the front office of either Silverhatten or Kraja hotels for the upcoming winter season.

Key Responsibilities

• Welcoming guests and managing check-in and check-out procedures efficiently.
• Delivering excellent guest service and offering relevant information about the hotel and surrounding area.
• Addressing complaints promptly and providing effective solutions.
• Collaborating closely with multiple hotel departments to ensure seamless operations.
• Performing billing and other administrative duties as required.

Candidate Profile and Requirements

We seek an individual who is service-oriented, upbeat, and enjoys interacting with new people in a dynamic environment. You should be adept at multitasking and naturally supportive to both guests and team members. Prior experience in guest service or comparable roles is expected. Proficiency in English is mandatory, while knowledge of German, French, or Italian constitutes a significant advantage. Previous hotel reception experience will be highly regarded.