Receiving Clerk / Storekeeper (Omani)

About the Company

Accor is a global leader in hospitality offering diverse career opportunities that align with your personality and ambitions. The company fosters continuous growth and learning, ensuring that your work is meaningful as you embark on your professional journey. Accor is committed to innovation and sustainability in hospitality worldwide.

Role Overview and Responsibilities

• Manage Purchase Orders by ensuring all authorized and current documents, such as Purchase Requests, Market Lists, and supply contracts, are correctly handled and systematically archived.
• Physically receive, inspect, and weigh incoming goods thoroughly. For technical equipment, furniture, and select food items, consult relevant departments to verify quality and specifications beyond visual checks.
• Coordinate the transfer of inspected items to appropriate departments, arranging for supplier assistance or departmental collection from the receiving bay.
• Validate supplier invoices by stamping original and supplier copies once verification is completed, ensuring dates and authorization reference numbers are accurately recorded.
• Reject outdated invoices and request suppliers to make corrections with proper initialing to avoid payment complications.
• Reject delivery of items lacking proper authorization, referring such cases to the Materials department; unauthorized goods should not be retained or invoiced by the hotel.
• Accept deliveries like milk and bread outside working hours only if pre-approved; no other invoices for goods received outside working hours should be processed without physical inspection.
• Include invoices for services (e.g., clearing charges, insurance, maintenance contracts) in receiving reports only if they correspond to valid Purchase Orders or contracts, with department head sign-off to acknowledge receipt.
• Prepare receiving reports and summaries after shipments are accepted; provide copies along with original invoices to Food & Beverage Cost Control and pass totals to Accounts Payable for payment processing.
• Address delivery disputes with the Materials Department and the concerned parties. Partial acceptance must be documented with reasons and require obtaining a supplier credit note. Unresolved issues should be escalated to the Director of Finance.
• Ensure all items sent out of the hotel comply with outgoing record policies, verifying proper authorization and completeness of vouchers. Credit notes must be forwarded to Accounts for invoiced items returned to suppliers.

General Expectations

• Maintain high efficiency, confidence, courtesy, and exemplary interpersonal skills.
• Encourage excellent inter-departmental collaboration and foster positive workplace relationships.
• Present a friendly and professional demeanor at all times to promote a positive company image among guests and colleagues.
• Exhibit pride in both workplace conduct and personal appearance, demonstrating commitment to the hotel’s standards.
• Adhere strictly to all company and hotel policies and procedures.

Additional Duties

• Report any equipment malfunctions or issues promptly to the Maintenance Department.
• Submit maintenance requests as needed to maintain operational efficiency.
• Participate actively in training and development programs recommended by senior management.
• Assist the Duty Manager with tasks as assigned.
• Fulfill any reasonable management requests to the best of your ability.

Additional Information

• Previous experience in a similar role is beneficial.
• Familiarity with Opera or similar systems is preferred.
• Strong interpersonal and problem-solving skills are important.
• Fluency in English is required; knowledge of additional languages is considered an advantage.