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About Belle

Belle is a rapidly expanding healthcare organization focused on transforming in-home care by beginning with preventive foot health. More than 25 million seniors in the United States are no longer able to safely manage foot care on their own, which drives over $38 billion in preventable medical expenses each year.

Belle equips and trains Community Health Workers, called Belle Technicians, to provide in-home foot examinations, preventive services, and care management. Its care approach is supported by data science and is designed to identify health risks early, often before they become serious. When a concern is identified, telehealth staff and nurses coordinate next-step care and intervention.

The company’s model is built to improve clinical outcomes, reduce unnecessary hospital use, and enhance quality of life through care that patients appreciate. Belle’s mission is to bring joy to healthcare and make a meaningful impact in the communities it serves.

About the Role

The Operations Supervisor for South Georgia will help drive growth, strengthen the local team, and support community impact across the assigned market. The role combines recruiting support, market development, and day-to-day operational leadership to help ensure seniors receive meaningful in-home care.

This position includes technician development, field shadowing, performance conversations, and resolution of operational issues. You will work closely with cross-functional partners to make sure each appointment is delivered with consistency, professionalism, and warmth.

You will also act as the local representative of Belle, building trust with the team, maintaining quality standards, and supporting the company’s expansion. Although the role is mostly remote, you must be available within the service area to shadow field work and offer hands-on support.

Key Responsibilities

Team leadership and development

Partner with recruiting and training teams to support technician hiring and onboarding
Observe field work and provide coaching in real time
Run regular check-ins and performance reviews for technicians
Help technicians stay aligned with certification and compliance obligations
Build a connected, engaged team culture through ongoing engagement efforts
Coach on hospitality, documentation quality, punctuality, attendance, and professional conduct

Operational oversight

Track key performance measures such as attendance, appointment completion, and customer satisfaction
Oversee proper delivery of Belle’s care model and scope of practice
Review documentation, audit quality, and close the loop on concerns
Monitor technician availability and help improve scheduling efficiency
Escalate safety issues, policy breaches, or compliance problems when needed
Work with HR, Compliance, and Member Experience teams to resolve escalations

Requirements

Qualifications

A bachelor’s degree in Business, Healthcare, or a similar field is preferred
Experience leading a field-based or remote team; healthcare, retail, or service backgrounds are especially relevant
Strong ability to lead people and coach performance
Well organized, comfortable with technology, and quick to take action
Excellent communication skills with a tone that is direct, clear, and empathetic
Prior exposure to scheduling, attendance, or workforce systems is an advantage
Must live in South Georgia and be able to travel locally to support Community Health Workers in the field; travel is expected 15-25%

Benefits

Competitive pay aligned to experience
Quarterly incentive bonus
Health, dental, and vision coverage
401(k) retirement plan
Paid time off, sick time, and paid holidays
Opportunity for substantial career advancement and broader responsibility
A chance to help reshape an industry and protect lives

Operations Supervisor, Healthcare