Operations Assistant – Planning & Control

About the Role

Magic District is looking for a diligent and well-organized Operations Assistant focusing on Planning & Control to support daily operational activities across all its attractions. This role ensures that projects, maintenance tasks, manpower allocation, inventory management, and other operations proceed according to the set timelines, maintaining high standards of efficiency, safety, and guest satisfaction.

Key Responsibilities

• Create operational plans on a daily, weekly, and monthly basis.
• Develop and oversee work schedules across departments.
• Monitor and ensure timely completion of planned tasks and projects.
• Coordinate calendars for maintenance, events, promotions, and new project rollouts.
• Track project progress, report delays, and assure quality standards.
• Manage daily staff deployment and shift scheduling, including temporary staff support during peak periods.
• Maintain inventory for materials such as consumables, props, costumes, and maintenance supplies, coordinating procurement as needed.
• Conduct operational inspections for readiness, cleanliness, safety, and equipment functionality.
• Prepare and maintain reports, trackers, SOP documentation, and performance metrics.
• Ensure attractions adhere to operational standards and implement continual quality improvements.
• Collaborate cross-functionally with Finance, HR, Marketing, Ticketing, and Mall Management on operational matters.
• Recommend and engage in efficiency enhancements, cost-saving measures, and process improvements.

Necessary Qualifications & Experience

• Bachelor's degree in Business Administration, Operations Management, Engineering, or a related discipline.
• 1 to 4 years of experience in operations coordination, planning, project management, or administration.
• High proficiency with Microsoft Excel, Google Sheets, and Microsoft Office suite.
• Familiarity with project planning tools is advantageous.

Preferred Skills and Competencies

• Strong organizational, planning, and multitasking abilities.
• Analytical and problem-solving aptitude.
• Excellent communication and coordination capabilities.
• Knowledge of operations in entertainment, retail, hospitality, or mall settings is preferred.
• Basic budgeting and inventory control understanding.

Work Environment & Schedule

This is a full-time role based in Hyderabad, operating on a six-day work week under company policies. The job requires an office setting with periodic visits to attractions and project sites. Evening, weekend, or holiday work may be necessary during major events, installations, or peak operational periods.

Performance Indicators

• Timely completion of all operational activities and projects.
• Adherence to set schedules and operational milestones.
• Minimizing operational delays and downtime.
• Accurate and thorough planning and reporting.
• Efficient manpower allocation and utilization.
• Maintaining inventory levels without stock shortages.
• Compliance with standard operating procedures and operational standards.
• Positive interdepartmental feedback on coordination and execution.

Why Join Magic District?

This position offers an excellent opportunity to gain hands-on experience in operations management within India's prominent family entertainment brand. It provides a platform for career development in operations leadership by contributing to the smooth running of attractions and projects.