Network Technician

Company Overview

ISRM Group is a private British company specializing in information risk management and forensic investigation services. The firm provides comprehensive audits of diverse information exposures and delivers detailed forensic analyses to help clients identify and mitigate complex information risks across various environments. By collaborating closely with clients, ISRM ensures accurate, secure, and practical insights to enhance information governance and organizational resilience.

Role Summary

The Network Technician position at ISRM is a contract-based remote role focusing on maintaining and supporting secure network and system operations. Key responsibilities include configuring and monitoring network devices, managing user permissions, and performing routine system administration tasks. The technician will diagnose and resolve network and system issues, provide technical assistance to internal teams and clients, and implement security best practices to safeguard data and infrastructure. Additionally, this role involves documenting network setups, revising procedures, and collaborating with forensic and risk management professionals to maintain dependable, secure connectivity.

Key Duties

• Set up and monitor network devices to ensure operational security and efficiency.
• Manage user access controls and permissions across systems.
• Perform routine system administration and maintenance activities.
• Troubleshoot network and system problems and deliver technical support to stakeholders.
• Implement security measures aligned with best practices to protect network integrity.
• Document network configuration details and update procedural documentation.
• Work collaboratively with forensic and risk teams to support secure connectivity.

Candidate Requirements

• Proven expertise in network administration and security to effectively manage network infrastructure.
• Competency in system administration, including maintaining servers and operating systems.
• Strong troubleshooting and technical support abilities to resolve issues and assist users efficiently.
• Experience with firewalls, VPN technologies, routing, switching, and familiarity with security frameworks.
• Ability to independently work remotely, multitask, and communicate effectively with diverse technical and non-technical audiences.
• Beneficial to hold industry certifications such as CompTIA Network+, CCNA, or equivalent.
• Prior exposure to information risk management or forensic environments is advantageous.