Key Account Manager - Ecommerce Sales

Overview

This role involves managing key account relationships and sales activities within the Tablets and Laptops categories for major ecommerce platforms such as Flipkart and Amazon. The position is based in Gurugram, Haryana, India.

Primary Responsibilities

• Maintain robust relationship management with category teams for Tablets and Laptops at Flipkart and Amazon Seller platforms.
• Develop and align monthly to quarterly business plans collaboratively with Flipkart and Amazon.
• Coordinate with sellers on business planning, working capital requirements, and credit management.
• Oversee supply chain management key performance indicators (KPIs) including fill rates, product selection, geographic replication, and operational metrics related to fulfillment.
• Manage account-level financial operations such as claims, payment processing, credit operations, and terms of trade (TOT) alignment.
• Implement hygiene controls to minimize continuous improvement issues (CI).
• Monitor and optimize key platform metrics including visibility, share of voice (SOV), category visibility, and marketing expenditures to achieve anticipated page visits and sales targets.

Candidate Profile and Qualifications

• Possession of a full-time MBA degree.
• Between 5 to 12 years of professional experience in ecommerce sales.
• Demonstrates high energy, passion, and motivation with the capability to thrive in a fast-paced environment.
• Positive mindset, self-driven nature, and results-oriented approach with a strong emphasis on retail operations management.