Key Account Manager

Role Summary

The Key Account Manager is entrusted with nurturing and expanding connections with major clients. This role requires serving as the central liaison to ensure client contentment and to uncover new growth avenues for the business.

Major Duties

• Establish and sustain enduring client partnerships.
• Serve as the chief communication channel for clients.
• Comprehend client needs and tailor solutions accordingly.
• Spot chances for additional sales and service expansion.
• Work closely with sales and marketing teams to provide specialized offerings.
• Track account metrics to guarantee client satisfaction.
• Generate reports and forecasts; provide updates on account status.
• Keep informed about industry trends and competitors’ actions.

Required Qualifications and Skills

• MBA with a focus on Marketing or a closely related discipline.
• 2 to 4 years of experience in B2B sales environments.
• Effective communication abilities and expertise in managing client relationships.
• Strong command of Microsoft Office tools, particularly Excel.

Additional Details

• Work schedule: Six days per week.
• Job location: Ahmedabad, Gujarat, India.