Internal Account Support

About the Role

At Belden Inc., innovation drives everything we do—from empowering our workforce to solving complex connectivity challenges for customers worldwide. As an Internal Account Support specialist based in Riyadh or Al Khobar, Saudi Arabia, you will play a vital role in connecting people and information, enabling better service and growth.

Responsibilities

• Promptly address customer inquiries via phone and email regarding standard information like pricing, delivery schedules, and sample requests.
• Collaborate with account managers to send out pricing promotions and special discounts that aim to boost bookings and billing at month-end or quarter-end periods.
• Support key accounts and distribution channels by introducing new products and providing essential training when requested by account managers.
• Offer fact-based insights to business units to assist in identifying new customer requirements and in defining solutions tailored to customer segments and markets that add measurable value.
• Create and submit quotations for special requests to the appropriate stakeholders.
• Identify areas for improvement in sales procedures and suggest actionable enhancements to increase efficiency and effectiveness.

Requirements

• Possess a Bachelor's degree or relevant experience in a customer-oriented role within an industrial context.
• Familiarity with CRM systems such as Salesforce and SAP is beneficial.
• Demonstrate strong verbal and written communication skills in both Arabic and English.
• Show capability to adapt and perform effectively in a dynamic, fast-paced environment with a proactive and pragmatic mindset.

Additional Information

This is a mid-level, full-time, permanent position located onsite in Saudi Arabia. Candidates fluent in Arabic and English and experienced in customer-facing industrial roles are encouraged to apply. The job requires collaboration with global teams and exposure to advanced connectivity solutions shaping digital innovation.