Inside Sales Manager - APAC

Position Overview

This role combines proactive business development with client expansion responsibilities, giving the successful candidate real ownership over sales results. As the Inside Sales Manager for APAC, you will manage the entire sales process for Duetto’s Silver-tier accounts and smaller market prospects throughout the region, focusing on systematic account coverage where field representatives have limited time, and closing deals that contribute substantially to annual recurring revenue.

About Duetto

Duetto is a leading revenue management technology provider for the hospitality industry, established in 2012 by former Wynn Resorts executives aiming to innovate with superior technology. Our Revenue & Profit Operating System suite, including products like GameChanger, ScoreBoard, BlockBuster, and Advance, delivers comprehensive insights beyond traditional room pricing, empowering hotels, resorts, and casinos worldwide. We are proud to be recognized by the HotelTechAwards and to continue growing with investments in AI to enhance our offerings and customer experience.

Key Responsibilities

• Manage and grow the expansion pipeline within assigned Silver accounts by promoting products such as Advance, GameTime, and HotStats through structured outreach, upselling, and cross-selling efforts coordinated with BDR and CSM teams.
• Identify, pursue, and close new logo opportunities in the small property segment (hotels with fewer than 150 rooms), handling the full sales cycle including qualification, proposal, and closure, with pricing autonomy within set market limits.
• Lead coordinated outreach campaigns via calls, emails, and social channels along with the BDR team, and collaborate with Marketing for prompt follow-up on inbound leads to optimize conversion rates.
• Partner closely with field Sales to align territories and account strategies, ensuring clean coverage, eliminating overlap, and allowing Directors of Sales to prioritize major accounts while you focus on long-tail and Silver segments.
• Maintain up-to-date and accurate sales opportunity information and forecasting in Salesforce, ensuring transparency of the sales pipeline for leadership and the team.
• Leverage AI technologies to streamline prospect profiling, data analysis, and outreach preparation, applying personal relationship skills and deal insight to conclude consultative sales within hospitality technology.

Candidate Profile and Qualifications

• 2 to 3 years experience in SaaS inside sales or business development roles.
• A strong hunter mentality driven by achieving targets, enthusiastic about pipeline development, and capable of independently managing full sales cycles.
• Excellent communication, negotiation, and presentation capabilities, comfortable engaging with hotel owners, general managers, and revenue managers at various organizational levels.
• Proficiency using Salesforce CRM and sales engagement tools.
• Legal eligibility to work in Singapore or Thailand.

Additional preferred qualifications include prior hospitality technology or revenue management software sales experience, knowledge of the APAC hospitality market including ownership structures and purchasing behaviors, and experience collaborating cross-functionally with BDR, CSM, and Marketing teams.

Reasons to Join Duetto

• Meaningful commercial responsibility including independent pricing decisions and ownership of new and expansion business with clear annual contract value targets.
• Manage an under-served and opportunity-rich segment with significant pipeline potential and deal volume for persistent, disciplined professionals.
• Utilize AI tools to enhance efficiency and focus on relationship-building and strategic decision making that lead to sales success.
• Represent a globally recognized and trusted product line in hospitality technology that resonates with decision makers.

Additional Information

• Work location can be Singapore or Bangkok with remote work flexibility.
• Position reports directly to the Vice President of APAC Sales with no direct reports under this role.
• Duetto values diversity and inclusion, providing equal employment opportunities regardless of race, colour, religion, gender, or any legally protected status.