Housekeeping Attendant

About Anantara Hotels & Resorts

Anantara Hotels & Resorts is a distinguished global luxury hotel and resort brand deeply rooted in Thai traditions and authentic hospitality. Established in 2001 in Thailand, the brand has since grown internationally, offering unique experiences in striking locations ranging from serene beaches to cultural hotspots. Our guiding spirit, inspired by the Sanskrit term meaning ‘without end’, reflects values of freedom, movement, and harmony. At Anantara, every journey is memorable, not only for guests but for our team as well.

Located in Ras Al Khaimah, UAE’s northernmost emirate, the Anantara Mina Al Arab Resort combines seaside luxury with an eco-friendly sanctuary on the Arabian Gulf. This location offers guests a tranquil escape with access to natural adventures including desert explorations, mountain treks like Jebel Jais, and yachting opportunities along golden shores.

Primary Duties

• Maintain cleanliness of all guest rooms consistently, adhering closely to the hotel's Standard Operating Procedures for housekeeping.
• Comply strictly with health and safety protocols, possessing thorough knowledge of the safe handling and use of housekeeping chemicals.
• Manage and document inventories related to linens, uniforms, and other materials.
• Process lost and found items diligently while maintaining correct logs.
• Ensure linen, towel, and uniform stock levels meet established par requirements.
• Implement and suggest strategies to reduce material and amenities wastage in the department.
• Maintain vigilant hotel security awareness, reporting incidents promptly to management.
• Cater to VIP guests by meeting specific needs and requests.
• Fulfill special guest requests promptly, especially accommodating families with children.
• Handle and care for housekeeping equipment correctly after use.
• Report any damages or losses found in guest rooms immediately.
• Remove room service trays and maintain room status documentation.
• Alert management of suspicious activities or unauthorized persons as necessary.
• Carry out additional responsibilities and projects as assigned.

Qualifications and Skills

• Familiarity with cleaning methods and sanitation standards is essential.
• Competence in using housekeeping equipment like vacuum cleaners and floor polishers.
• Understanding of cleaning chemicals and their safe application.
• Proficiency in making beds, cleaning bathrooms, restocking amenities, and laundry management.
• Strong attention to detail and organizational capability.
• Basic communication abilities in English or applicable local languages.
• Capacity to work effectively under time constraints.
• Good physical health with the ability to stand, walk, bend, lift, push, and carry supplies during shifts.
• Willingness to work during weekends and public holidays on various shifts.
• Knowledge of hotel safety procedures, hygiene practices, and emergency protocols.
• Dedication to maintaining high standards of guest satisfaction and cleanliness.