المسمى الوظيفي

Overview

The Global Key Account Manager role at TekniPlex demands recent hands-on expertise managing intricate global customer accounts, collaborating with international commercial teams across diverse regions, and includes significant international travel.

TekniPlex is a leading global company specializing in materials science and manufacturing technologies, primarily serving the Healthcare and Consumer Products markets. Founded in 1967, TekniPlex innovates in medical device components, sustainable packaging, and dispensing systems that support some of the world's top brands across healthcare, pharmaceutical, beauty, personal care, household, and food and beverage industries. The firm's commitment to innovation is supported by cutting-edge research, engineering, and production capabilities to create products ranging from simple to highly complex. Headquartered in Wayne, PA, TekniPlex operates worldwide, with employees in countries including Belgium, Brazil, Canada, China, Colombia, Costa Rica, Germany, India, Italy, Mexico, Northern Ireland, and the US.

Role Impact and Responsibilities

This critical and highly visible role within the Integrated Performance Solutions group manages global accounts generating approximately $25-30 million in annual revenue. The manager will lead one global account and assist with several others, setting and implementing strategic account plans to foster profitable growth. The position requires intense collaboration with senior executives and stakeholders, coordination across North America, Europe, and South America, and balancing customer interests with company objectives.

Achieve or surpass sales and EBITDA targets for assigned global accounts
Create strategic account plans with financial objectives, forecasts, and multi-year supply proposals
Establish and cultivate relationships with senior executives and various stakeholder levels beyond procurement
Align strategies and execution through global account team coordination across multiple regions
Relay customer insights to R&D and Product Management to facilitate innovation and customer-tailored projects
Lead negotiation of contracts, pricing, terms, and agreements to secure profitable, sustainable relationships
Represent TekniPlex at trade exhibitions and industry conferences, enhancing market presence and customer connections
Manage competing priorities between customer demands and organizational goals, resolving conflicts effectively
Provide regular account performance and strategy briefings to company leadership

Qualifications

Minimum five years progressive experience managing key accounts within the packaging industry, including current direct involvement with complex global accounts and international travel
Demonstrated success in driving profitable growth specifically in flexible packaging, dispensing, or closure products and launching new commercial solutions
Strong financial and commercial expertise with skills in pricing strategies, forecasting, and contract negotiations
Excellent communication abilities, adept at inquiry, active listening, conflict resolution, and influencing senior stakeholders within matrix organizations
Proficient in Microsoft Office and CRM/database systems
Willingness and ability to travel up to 50%, including internationally
Spanish fluency is preferred

Personal Attributes

Proactive ownership mentality coupled with accountability
Collaborative and effective at bridging cross-functional and global teams
Resilience and composure when managing pressure and difficult conversations
Motivated by growth opportunities and seeking to broaden leadership roles

Additional Information

Work Location: Remote position but must be based in EST or CST time zones with approximately 50% travel, including international trips.

Reporting to: Director of Sales, North and Central America

Education: Bachelor's degree in business, engineering, or a technical discipline is required.

Compensation: Competitive salary aligned with experience, plus annual bonus and car allowance.

Global Key Account Manager