Field Service Representative

About the Organization

Join a team dedicated to advancing sustainability and operational efficiency. Ecolab, with nearly a century of expertise, operates in over 170 countries supporting chemical, water, and safety management across numerous industries including food, health, manufacturing, and hospitality. Nalco Water, a division of Ecolab, plays a vital role in helping industry leaders conserve and manage water, while enhancing system and process performance through innovative approaches.

Role Overview

As a Field Service Representative, you will be instrumental in delivering technical support for water treatment and filtration systems across a diverse territory in Ireland. This hands-on role allows you to develop relationships with customers and add measurable value through your problem-solving skills and understanding of operational needs. You will work independently while benefiting from advanced training and a collaborative internal network.

Key Responsibilities

• Provide specialized on-site service and maintain water treatment and filtration equipment for various clients.
• Track chemical consumption and monitor system efficiency to assure reliable operation.
• Diagnose and address issues with systems and components, focusing on cost-efficient and effective resolutions.
• Execute preventive maintenance and perform necessary repairs to maximize operational availability.
• Document work accurately and maintain clear communication with customer stakeholders.
• Partner with internal technical teams to improve service quality and results.
• Operate primarily in Leinster, serving customers across Ireland. Occasional overnight travel required.

Role Features

• Work independently in a field-based environment, while having access to ongoing training and leading industry technology.
• Opportunity to directly contribute to customers’ sustainability targets and asset protection.

Requirements

• High school diploma or equivalent credential.
• Unrestricted, valid driver’s license.
• Prior experience in a technical service role, ideally involving water filtration or industrial/mechanical systems.
• Eligibility to work in Ireland (no visa sponsorships available).

Physical Demands

• Work in confined, hot, cold, damp, or dusty environments as needed.
• Frequent lifting, kneeling, crouching, reaching, and prolonged standing.

Preferred Qualifications

• Associate degree in chemistry, mechanical systems, or a similar field.
• Hands-on experience in plumbing and industrial equipment maintenance.
• Background working with boilers, cooling towers, wastewater, or similar treatment equipment.
• Understanding of mechanical, electrical, and pumping systems.
• Proficiency with Microsoft Office applications.

Benefits

• From your first day: medical, dental, vision insurance; pension scheme; 401(k) with company match; stock purchase plan; paid parental leave; special childcare resources; and more.
• Contribute to impactful global challenges in water, food safety, and health.
• Grow your career within a forward-thinking company committed to professional development and diversity.

Commitment to Inclusion

Ecolab fosters a workplace based on respect, inclusion, and equal opportunity. All employment decisions are guided by qualifications and job performance, without discrimination based on protected characteristics. Ongoing efforts are made to empower minority, female, disabled, and veteran representation across all roles.