Education Account Manager

About the Role

Science Alive is a charitable organisation committed to igniting curiosity and confidence in science, technology, engineering, arts, and mathematics (STEAM) among children and communities across New Zealand (Aotearoa). We deliver hands-on learning experiences, innovative outreach programs, and offer the expanding Science Alive learning platform to support educators in creating engaging, authentic educational experiences that motivate future innovators.

We are entering an exciting period of nationwide expansion and seek an Education Account Manager to collaborate closely with school leaders and educators throughout the country. This person will establish trusted relationships, assist schools in effectively deploying Science Alive+, and provide ongoing professional learning and support to maximize educators' use of the platform.

Key Responsibilities

• Develop and nurture strong relationships with schools nationwide.
• Introduce and align Science Alive+ solutions with schools' teaching and learning objectives.
• Manage the entire sales process from first contact through implementation and continuous support.
• Build sustainable partnerships that encourage program engagement, contract renewals, and growth.
• Deliver dynamic professional development that enhances educators' confidence and competence with Science Alive+.
• Support schools during onboarding and ensure successful platform adoption.
• Monitor schools' use of the platform to ensure they receive ongoing value and identify additional support opportunities.
• Represent Science Alive at educational conferences, expos, and other sector events.
• Present workshops, demonstrations, and talks to educators and school leadership.
• Promote the organisation’s mission and increase visibility of Science Alive's programs and platform.
• Collaborate with Marketing to generate and develop new leads.
• Maintain precise CRM data and participate in sales forecasting and reporting activities.
• Provide insights based on school feedback to enhance products, services, and customer experience.
• Discover and pursue partnerships and initiatives to expand Science Alive's reach.

Candidate Profile

• Minimum of three years' experience working within the New Zealand education sector.
• Proven experience in business development, sales, account management, or customer success.
• Background in delivering professional learning or facilitating educational workshops.
• Excellent organizational and time management capabilities.
• Willingness and ability to travel around New Zealand as required.
• Collaborative mindset with a strong commitment to enhancing learner outcomes.

Preferred Qualifications:

• Experience with education technology products.
• Teaching or leadership experience in STEM/STEAM disciplines.
• Familiarity with EdTech or SaaS industries.
• Experience supporting digital platform rollouts.
• Proficiency with CRM systems for pipeline and sales cycle management.

Why Work with Science Alive?

Science Alive is a prominent educational charity in New Zealand, dedicated to making science accessible and inspiring through meaningful engagement. This position offers the chance to influence the future of STEAM education while working within an organisation that values innovation, collaboration, and measurable impact. Join a passionate team intent on empowering educators and inspiring learners, creating opportunities for young people to explore the wonders of science and technology.

Additional Information

• Position based in Auckland is preferred but flexible for the right candidate.
• This is a full-time, fixed-term role for 12 months initially, with the intention to extend to a permanent position.
• Start date is ideally 1st October 2026 but flexible.
• Reports to the Senior Leadership Team.

Applicants should submit a CV and a brief cover letter explaining their suitability for the role. For further information or a full position description, contact the Business Administrator at [email protected].