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- Posted
- منذ 8 ساعات
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Where you'll work
Job description
Role Overview
We are looking for a seasoned EasyVista professional with robust skills in leveraging EasyVista's SaaS platform. The ideal candidate will have proven experience in configuring workflows, coupled with deep ITSM and ITIL understanding. Additionally, familiarity with API usage, integration techniques, and managing data effectively is essential.
Key Responsibilities
- Configure and develop workflows within EasyVista SaaS environment to meet business requirements.
- Apply thorough ITSM and ITIL principles to optimize service management processes.
- Integrate EasyVista with other systems through APIs ensuring seamless data exchange.
- Manage data accuracy and consistency across ITSM platforms.
Qualifications and Skills
- In-depth knowledge of EasyVista SaaS platform and its configuration capabilities.
- Strong grasp of IT Service Management (ITSM) and Information Technology Infrastructure Library (ITIL) frameworks.
- Experience in creating and managing APIs and system integrations to enhance workflows.
- Competence in data management including manipulation, validation, and integrity within ITSM tools.