Credit Control Specialist

Role Overview

We are collaborating with a reputable private sector company to recruit a Credit Control Specialist to join their finance team. This pivotal role centers around managing credit risk, coordinating collections, and overseeing customer account performance for a substantial and active client base.

Key Responsibilities

• Oversee accounts receivable activities including collection efforts and follow-ups.
• Pursue unpaid balances and issue communications for credit recovery.
• Evaluate and manage credit risk for both new and existing clients.
• Maintain and regularly review customer credit limits to ensure alignment with company policies.
• Address disputes promptly and resolve customer inquiries efficiently.

Candidate Profile

The ideal candidate brings prior experience in Credit Control and possesses confident communication skills. This role requires autonomy and comfort in direct conversations with customers regarding outstanding payments. Building and maintaining strong relationships with both customers and internal team members is crucial.

• Detail-oriented with exceptional problem-solving capabilities.
• Dedicated to delivering excellent customer service.
• Strong organizational skills and effective time management.
• Excellent communication skills, including active listening.
• Ability to remain composed and professional in high-pressure situations.
• Self-motivated and capable of working independently.

Benefits

• Competitive salary package.
• Opportunities for professional growth and process ownership.
• Supportive and sociable team culture.
• Structured yet flexible working hours.
• Complimentary parking facilities.