Counter Salesperson

Job Overview

The Counter Sales Executive plays a crucial role in providing an outstanding shopping experience by assisting customers in choosing jewellery, detailing product characteristics, meeting sales goals, and upholding excellent customer service and store standards.

Primary Duties

• Greet and engage customers warmly to understand their jewellery needs.
• Present a variety of jewellery items including gold, diamond, platinum, and gemstones.
• Clarify product details such as design, pricing, purity levels, certifications, and promotional offers.
• Cultivate customer relationships to boost satisfaction and encourage repeat purchases.
• Meet designated monthly and annual sales targets consistently.
• Manage billing processes, point-of-sale transactions, and customer documentation with accuracy.
• Support customers with jewellery exchange, repair services, and post-sale assistance.
• Ensure showroom upkeep through visual merchandising and cleanliness.
• Oversee stock management and assist with inventory control procedures.
• Adhere strictly to company policies concerning security, cash handling, and regulatory compliance.
• Participate actively in promotional activities, exhibitions, and seasonal sales events.