Coordinator

Job Overview

The Coordinator position requires managing and organizing training programs, blending expertise in security with training facilitation along with administrative and financial responsibilities.

Primary Responsibilities

• Respond promptly to all training-related inquiries and provide feedback.
• Generate quotations based on the client's chosen training options.
• Communicate training specifics, available sessions, and payment information to clients and ensure payments are collected.
• Organize and coordinate training timetables, venues, and guidelines to be followed during sessions.
• Confirm bookings by sharing comprehensive details such as training duration and schedules with customers.
• Arrange site visits for clients participating in onsite training.
• Keep weekly records of bookings and sales information.
• Provide monthly invoices of completed trainings to the accounts department for billing processing.
• Collect attendance records from training sessions and prepare corresponding quotations.
• Handle the receipt, sorting, and dispatch of First Aid certification cards to attendees.
• Maintain a database tracking settled invoices accurately.
• Submit Requests for Information (RFIs) for quotations via the invoicing portal as required.
• Inform accounts about payment notifications and cheque collections from external customers.