Change Management Partner III

About Hanger, Inc.

Hanger, Inc. leads as a global provider of orthotic and prosthetic services and products, committed to empowering human potential. Their offerings include advanced O&P solutions, uniquely designed programs, and unparalleled customer support. Operating the largest network of O&P clinics nationwide under the Patient Care segment and distributing devices and rehabilitation solutions through the Products & Services segment, Hanger boasts 160 years of clinical innovation with a mission to enhance patient care and mobility for thousands daily.

Job Overview

The Change Management Partner will be instrumental in driving transformational initiatives across the organization. Working closely with the Enterprise Project Management Office (EPMO), executive leadership, and cross-functional groups, this role ensures effective design, execution, and maintenance of change management strategies to support organizational objectives.

Key Responsibilities

• Create and execute detailed change management plans based on ADKAR methodology, covering all stages from discovery to long-term sustainment.
• Evaluate each project’s complexity and stakeholder environment to tailor change support accordingly.
• Detect potential adoption risks and resistance early, devising proactive mitigation plans aligned with overall project schedules.
• Collaborate with senior leaders and stakeholders to communicate change impacts and readiness, customizing approaches to the audience.
• Design and implement targeted communication strategies reaching all impacted employees, from frontline personnel to leadership.
• Partner with EPMO project managers and HDT leads to integrate change milestones into governance and delivery timelines.
• Conduct impact and readiness analyses, summarizing insights into actionable strategies and presenting risks to governance bodies.
• Continuously monitor adoption metrics throughout project life cycles and adapt change plans dynamically in response to evolving conditions.
• Ensure readiness issues are flagged before go-live and maintain transparent status reporting with EPMO and business owners.
• Develop role-focused training materials for projects and collaborate with Learning & Development on content and logistics.
• Identify knowledge gaps and propose training interventions to overcome adoption barriers.
• Work alongside business leaders to incorporate reinforcement techniques that sustain changes after implementation.
• Lead post-implementation monitoring and transition ownership to business units with clear sustainability documentation.

Required Qualifications

• Bachelor’s degree in Organizational Development, Business Administration, Human Resources, or related fields.
• Prosci certification is preferred.
• At least five years of experience in change management or related disciplines, particularly in leading complex, cross-functional transformations.
• Experience within project governance or EPMO-managed environments preferred.
• Background in healthcare or regulated industries is advantageous.
• Possession or eligibility for a valid driver’s license meeting company safety standards.

Preferred Attributes

• Comprehensive understanding of change management principles, specifically the ADKAR framework, and their practical application in diverse initiatives.
• Flexibility to creatively adapt methodologies when conventional approaches are insufficient.
• Strong capabilities in stakeholder engagement and influencing across senior leadership and organizational boundaries.
• Ability to build and sustain relationships with executives unfamiliar with change management.
• Commitment to fostering open collaboration and respectful communication.
• Demonstrated integrity, transparency, and respect in all professional interactions.
• Dedication to patient-centered values and building lasting trust.
• Continuous innovation mindset, responding swiftly and effectively to change.
• Focus on delivering exceptional outcomes by optimizing work strategies.

Benefits and Perks

• Competitive salary packages.
• Eight paid national holidays plus four floating holidays annually.
• Paid time off including vacation and sick leave.
• Comprehensive medical, dental, and vision insurance coverage.
• 401(k) retirement saving plans.
• Paid parental bonding leave for new parents.
• Flexible scheduling options and availability of part-time roles.
• Employee referral bonus incentives.
• Mentorship programs for professional growth.
• Student loan repayment assistance based on location.
• Support for relocation expenses.
• Opportunities for regional and national travel roles such as CPO/CO/CP positions.
• Volunteer participation in community and national events.

Equal Employment Opportunity

Hanger, Inc. is an equal opportunity employer committed to fair employment practices, forbidding discrimination or harassment across all protected classes and categories as defined by law. Retaliation against employees supporting discrimination claims is strictly prohibited.