Business Operations Manager

About Speks

Speks is a product design company based in Brooklyn that develops premium sensory products for both teenagers and adults. Our products are distributed globally through wholesale, retail, and direct-to-consumer channels. We are rapidly expanding and seek a skilled Business Operations Manager to enhance our company infrastructure.

Role Overview

This position primarily involves overseeing financial and accounting functions, human resources processes, legal affairs, and the systems that integrate these areas. It requires a hands-on leader who can recognize gaps in business structure, develop practical workflows, and ensure their consistent execution. Though the role is at the Manager level, candidates with Director-level experience or leadership potential are encouraged to apply. This is a full-time, onsite/hybrid role based in New York City.

Key Responsibilities

• Manage and improve accounts receivable, accounts payable, customer credit, expense control, payment approvals, and generate related reports.
• Collaborate with external accounting professionals on reconciliations, month-end closing, financial reporting, and documentation.
• Implement systems to enhance financial transparency, accuracy, controls, and task tracking.
• Coordinate with insurance brokers, underwriters, vendors, and other financial services providers.
• Develop and maintain standardized HR processes including onboarding, offboarding, benefits, payroll coordination, employee record keeping, and performance reviews.
• Act as the main liaison with our Professional Employer Organization (PEO) and support employees with benefits, payroll, policies, and HR systems inquiries.
• Safeguard confidential employee documentation including contracts, milestones, and compensation records.
• Assist leadership in formulating and executing company policies and people management processes.
• Organize legal documentation like contracts, corporate records, employment agreements, and insurance papers.
• Monitor contract renewals, deadlines, compliance obligations, and approvals, ensuring timely follow-through.
• Work with outside counsel, insurance providers, and professional service partners to manage legal and compliance matters.
• Identify operational inefficiencies and develop scalable workflows, approval procedures, documentation, and reporting systems.
• Assign clear ownership, deadlines, and accountability for repetitive tasks and cross-team projects.
• Manage and optimize company-wide software, applications, permissions, integrations, and reporting tools.
• Leverage AI, automation, and technology to minimize manual tasks and improve data accessibility.
• Provide support for office administration, facilities management, vendor relations, and coordination of product samples when necessary.

Qualifications

• Minimum of five years’ experience in business operations, finance/accounting operations, HR operations, legal operations, or related fields.
• Proven ability to design and enhance operational systems instead of merely maintaining existing procedures.
• Direct experience handling financial processes like accounts receivable/payable, expense management, reconciliations, or financial reporting.
• Experience with HR-related tasks such as benefits administration, payroll, onboarding, contract management, insurance, or regulatory compliance.
• Proficient in Microsoft Excel and Google Workspace.
• Familiarity with AI tools, automation, or software integrations to advance operational efficiencies.
• Excellent judgment, organization, communication skills, and follow-through capability.
• Background working in fast-growing companies is strongly preferred.

Preferred Traits

• Ability to impose clear structure where processes are ambiguous.
• Problem identification, creation of pragmatic solutions, and diligent implementation.
• Capacity to think strategically while managing detailed operational tasks personally.
• Highly organized, dependable, and trustworthy in handling sensitive information.
• Strong communication skills and ability to collaborate effectively across teams.

Compensation and Benefits

• Annual salary fixed at 120000 USD.
• Comprehensive benefits package offered.
• Employer-contributed 401(k) plan included.

Work Environment

You will join a small yet driven team positioned for significant growth, working closely with the leadership to build and refine systems that impact every facet of the company.