Business Development Manager

About the Role

Kloza is a company focused on streamlining cross-border trade in Africa by connecting local suppliers to buyers across the continent. To support the growth of the Nigeria–Kenya trade corridor, we are seeking a proactive Business Development Manager to strengthen and broaden our wholesale customer network throughout Kenya.

Main Responsibilities

• Seek out and bring in new wholesale business customers in Kenya.
• Foster relationships with a variety of B2B buyers, such as retailers, fabric shops, fashion designers, salons, hotels, and gift boutiques.
• Build and actively manage a robust sales pipeline for ongoing opportunities.
• Leverage multiple outreach methods (phone calls, email, WhatsApp, professional platforms, events, and in-person visits) to connect with prospects.
• Present and explain Kloza’s unique cross-border sourcing platform to potential clients.
• Convert potential leads into paying customers and nurture long-term partnerships.
• Gather feedback from the market and customers to help enhance Kloza’s offerings.

Products You'll Be Responsible For

• A range of African fabrics (such as Adire, Aso Oke, Ankara, Kente, and others)
• Hair and beauty supplies
• Home and lifestyle products
• Fragrances and diffusers
• Additional items available via Kloza’s network

Candidate Profile

• Bachelor’s degree or an equivalent combination of education and relevant experience is required.
• 2 to 3 years’ background in business development, B2B sales, wholesale, or client relationship management.
• Evidence of successfully closing new business deals.
• Excellent interpersonal, communication, and negotiation abilities.
• Highly self-driven, goal-oriented, and able to perform independently.
• Having established connections in Kenya’s retail, fashion, beauty, hospitality, or wholesale segments is a plus.

Performance Evaluation

• Total number of wholesale accounts secured
• Monthly sales achieved
• Appointments and qualified business meetings set up
• Client retention rates and repeat ordering
• Growth rate and conversion of sales pipeline

What We Value

We are looking for an individual who thrives on building relationships, developing markets, and assisting businesses to expand. If you are passionate about cross-border commerce and want to impact Africa's trade infrastructure, we would love to have you on our team.